haven't used it yet but they got excellent customer support. app itself has a lot of customization available and smooth integration with other marketing apps.
Great app !!! But the best point with Recart is the customer service, the support is really reactive and they answer all your questions and even give you some advice on how make your shop profitable using Recart.
I deeply recommand this app to anyone.
App works good so far. I had an issue and a rep helped me with clarity. Response time was quick and good manners represented
My Mutt Life
I'm just getting started with this app, but it looks excellent. What I can definitely say is the customer service provided is extremely responsive and very helpful. So very positive so far!
Quick Customer service through the messenger widget. Helped me setup my account! couldn't ask for better help. Lots of features to learn!
this app is so advanced is insane, I cant believe is that cheap for what it does.
the support team is also amazing, they are very friendly and answer very fast, I'm going to keep using recart for as long as I'm using shopify.
thanks for making it.
I managed to boost my total revenue by 12% with Recart.
I was new to the messenger, but the effective onboarding and strategy consultation with the success team helped me a lot. I advise everyone to jump on their scale plan (they are not advertising this, kind of a VIP program), because you'll get a lot of extra benefits.
I had the absolute best experience with Recart. The messenger aligned with my already existing email strategy is a killer combo, can't wait to add Recart to my other stores as well. $$$
Recart is a true game-changer. They inserted Messenger features in our popups so we started generating subscribers from day 1. Messenger is the marketing channel you shouldn't miss. Highly recommended!
The Paw Bottle™
Good: Great onboarding experience
Bad: Too spammy, affecting the shop's reputation
I will only recommend the Order Subscription notification option.
Thank you for your feedback.
We are happy to read that you’ve liked our on-boarding process. :)
We sent you an email addressing the problem, please get back to us and we'll help fix this issue as soon as possible!
Our support team is always happy to help with any issues that you may experience, so please do feel free to reach out to us via our chat if anything else comes up in the future.
CHIC Oral Care
Totally suck!!! The messenger widget is blank and I asked for help. I've waited more than 10 hrs to have a reply. After that...no update but kept sending me marketing emails. Please remember most of us are just a user not a developer, but CS asked me to find out the solution but without support. Definitely won't recommend to others. CS is too slow to reply.
Thank you for your feedback.
We always do our best to reply in a timely manner, however due to timezone differences it might take up to 12 hours in some cases.
After our developer team investigated your case, they have found that the error is caused by some codes in your template files which they were unable to resolve, so we suggested you contact your theme's developer, providing the necessary details to resolve the issue.
Please do get back to us on https://recart.com's support and we'd happy to give you further guidance on how to fix this as well as reset your trial time so that you can try us out once we're working fully on your site.
Have a great day, we're looking forward to hearing from you!
The Recart team