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This app is good but the support SUCKS! It is IMPOSSIBLE to get your list of emails from abandon carts sent to you! They never respond to messages or emails! HORRIBLE SERVICE! Beware!
Hi there,
Thank you for your feedback, we appreciate it a lot. I can see that our support team assisted you in time, and now your issue is solved. Please note that we reply as soon as possible, and we are more than happy to help.
Feel free to contact us. :)
will look forward continue using recart
Half the functions don't work with the app, for example, the Push Notifications. The only thing that works reliably is the abandoned cart automatic messages.
Nice to have help with customers that have pause to purchase. It works.
Hands down the BEST SMS app I love the support you get one on one support. I also have the best Rep Jordan he takes care of us. If you are considering sms highly recommend recart.
Thanks so much for the superb feedback, we are truly happy to see you recommend Recart! :)
Let us know if we can assist with anything.
Best,
Recart Team
App does not work properly..keeps sending cart reminders to customers that have already completed an order (and sending them the 10% off discount cart reminder to really infuriate customers!..have been waiting a long time for a response from the developer who cannot seem to fix the problem..they don't respond to emails asking when it will be fixed..terrible service, app has caused me more issues than benefits
Thanks for the review, we always appreciate the feedback. :)
This situation can only occur when a visitor leaves an abandoned cart on your store, and then places the order on a different device using a different email address.
We're constantly working on new ways of optimizing our tracking even further, so please don't hesitate to get back to us if you're still experiencing this so that we can make sure everything is in order.
Excellent app, has saved me thousands in abandoned carts. Its captured a lot of sales and brought so many people back
Thanks for the feedback!
We're always glad to see our clients reach success with Recart :)
Great App! really great to nurture customer relations and catch abandoned carts. super easy to use as well and great support!
Thanks so much for your feedback.
We are very happy to hear you are satisfied with our services. :)
Let us know if we can help with anything.
Best,
Recart team
Lots of problems, did not work correctly, in one month we had to pay 3 times, no money back......
Also big speed problems with shop.
I love this app it is amazing! It has helped me save so many sales that I may have lost. Thank you so much for your help! If you have alot of abandoned carts this is the tool to use!