Recart: SMS (Mobile) Marketing , 5.508 reseñas
So, it quickly becomes apparent that the impressive stats that Recart claim on all their promotions about how they increase sales, are a little tenuous. They count anyone that signs up for a discount code then purchases as a conversion enabled by them - as if the customer wouldn't have purchased otherwise. But in reality all they are doing is pestering customers with tacky discount codes - customers that would have purchased in any case.
Real value comes in attracting back abandoned checkouts, and unfortunately it appears that Recart are much less successful at achieving this than they would have you believe.
Since installing Recart I have actually seen a reduction in sales, which I attribute to the popup 'conversation starter' which just feels dropship-spammy, and subsequent Messenger hassling. I don't think I'll be using Recart again. The biggest con is all those conversions in their marketing copy they claim to have 'unlocked' for users of Recart, which are really just sales that would have occurred in any case. Very cheeky.
Thank you for your detailed feedback.
We are sorry that our services did not meet your expectations.
Our Abandoned Cart recovering works best with a stable subscriber base, due to Facebook messaging policies.
If you would give us another chance, we would recommend to try other Conversation Starters, and gain more subscribers as a first step.
Please let us know, if we can help with anything.
I love recart, easily one of the most used plugins on my store as well as one of the largest side income generators for my store.
Thanks so much for your feedback.
We are delighted to hear you are satisfied with our services. :)
Let us know if we can help with anything.
This app so far has helped me with a bit of conversion, yet, at the same time, got me lost some profits as well. First of all the unsubscribe button did not work, annoyed the hell out of my customers. I had to manually go unsubscribing every single person. Second of all, this is what disturbing: the abandoned cart keeps sending message to people who have already converted. I had some discount codes for the abandoned cart and customer came back and asked me to refund back as "i did not see this code when i purchased". Support is good, tried to fix the problem but at the end of the day, still not fixing anything. 1 star non-negotiable. Updated: I updated to 3 stars since the support is helping. Recently discovered that more than 1 person has subscribed but not in the subscriber list. This will make it hard once the customer decides to unsubscribe. Bottom line is, I'll surely give you 5 stars if my problem is fixed, and comitted to the plan as you've been helping me with more conversions.
Thank you for your honest feedback, we appreciate it.
We are sorry that you had such a bad experience with our services. :(
Your request was answered via email, and we hope to sort this out as soon as possible.
GLAMCONFIDENTIAL.COM We would highly recommend this APP. Although we have been using this APP for less than a week our sign-ups from the Welcome Pop up have exceeded what we achieved in more than 4 months from using the stock standard Pop Up. The Welcome flows and the other functions in the APP are easy to implement (once you get your head around them) and the Support is excellent. Barbara was our contact point and her support was exemplary. Although we have not had any results from the Abandoned Cart flow yet, we are confident that based on the results from the Welcome Flow we will not be disappointed with the results. In our opinion, this is one of the must have APP, and well worth the low $29 monthly cost for the sign ups alone.
Thank you so much for your feedback! :)
We are super happy that you like our app, and we will keep doing our best to meet your expectations.
Feel free to reach out to us if you need any help.
iam chaing my last review from 2 to 5 stars. this app is good and well made, good programers, the flow chat is superb. keep rocking an hope no bugs! :)
Thank you very much for your positive feedback, it means a lot to us! :)
Let us know if we can assist with anything.
It's really effective in retargeting audiences. The features included in the app are really useful. They've continued to develop it and the support is really good! Thumbs up!
Thank you for the kind words! :)
Let us know if we can help any further.
- Recart team
Recart just makes everything automatically flow in a great way! It's easy to use and can be used in such a great variety of ways!
Thank you for the positive feedback, much appreciated!
Feel free to reach out to us if you need any help or have any questions about the app :)
- Recart team
I almost deleted this app because it didn't seem to be doing much for me. However, I decided to reach out to the team first and ask if they had any tips. We turned on some additional functionality and it has been extremely effective since then. I'm happy I didn't delete it - that would have been a big mistake.
The team is very nice and helpful.
Thanks for your feedback :)
We're happy to help you anytime, so please don't hesitate to contact us in the future.
I'm a 1-year user. DO NOT RECOMMEND
$$$$ Far too expensive, trust me!
And if you want to cancel you need to contact their team which is very annoying.
Got charged for 6 months and didn't get a sale, to be fair I wasn't advertising for traffic but they aren't fair to their pricing. Expect to pay a premium each month.
Would only recommend to people who have a large budget, its not that great and a 'competitors have FREE options' that can do everything this tool does.
Thanks for your feedback!
I'm sorry that you had such experience with Recart. :/
We'd like to sort this out, so we reached out to you today to figure out what happened exactly. It would be awesome if you could get back to us there. :)
Rita from Recart is amazing. So quick to respond and very helpful. I'm loving recart so far and plan on using it for a long time.
Thank you for the kind words! Let us know if we can help further.