Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de abril de 2019

The app subscription tools does not work for the safari browser or the instagram browser which make it too useful for mobile heavy traffic. The Subscription tool is supposed to detect the customers facebook login so they can easily subscribe, but instead it asks them to enter their username and password on a separate page which of course hurts conversion a lot.

Dream A Pillow
Estados Unidos
16 días usando la aplicación
Recart respondió 20 de abril de 2019

Thanks for your feedback, we appreciate it. :)

I just checked your ticket with us and it seems that this issue was solved. We are happy to help you further if you need us. You can message us on your Recart dashboard and our support team will be with you as soon as possible.

Fecha de modificación: 16 de noviembre de 2020

So, it quickly becomes apparent that the impressive stats that Recart claim on all their promotions about how they increase sales, are a little tenuous. They count anyone that signs up for a discount code then purchases as a conversion enabled by them - as if the customer wouldn't have purchased otherwise. But in reality all they are doing is pestering customers with tacky discount codes - customers that would have purchased in any case.
Real value comes in attracting back abandoned checkouts, and unfortunately it appears that Recart are much less successful at achieving this than they would have you believe.
Since installing Recart I have actually seen a reduction in sales, which I attribute to the popup 'conversation starter' which just feels dropship-spammy, and subsequent Messenger hassling. I don't think I'll be using Recart again. The biggest con is all those conversions in their marketing copy they claim to have 'unlocked' for users of Recart, which are really just sales that would have occurred in any case. Very cheeky.

Pixie Wing
Reino Unido
11 días usando la aplicación
Recart respondió 17 de noviembre de 2020

Thank you for your detailed feedback.

We are sorry that our services did not meet your expectations.
Our Abandoned Cart recovering works best with a stable subscriber base, due to Facebook messaging policies.

If you would give us another chance, we would recommend to try other Conversation Starters, and gain more subscribers as a first step.

Please let us know, if we can help with anything.

Thanks.

Best,
Recart team

5 de julio de 2019

Good: Great onboarding experience

Bad: Too spammy, affecting the shop's reputation

I will only recommend the Order Subscription notification option.

The Paw Bottle™
Francia
10 días usando la aplicación
Recart respondió 10 de julio de 2019

Thank you for your feedback.

We are happy to read that you’ve liked our on-boarding process. :)

We sent you an email addressing the problem, please get back to us and we'll help fix this issue as soon as possible!

Our support team is always happy to help with any issues that you may experience, so please do feel free to reach out to us via our chat if anything else comes up in the future.

Fecha de modificación: 21 de febrero de 2017

Still waiting for disclosure of privacy policy.....

niffty, but needs some work on making captured emails and customer data integrate to the shopify native dashboard and customer info data base. has a few errors with cookie functionality issues, but otherwise it does make a pop up captures customer data and try to retrieve that sale. cart link functionality has a cookie issue with not actually repopulating the customer's saved cart, but simply leading them to a check out page, wherein that cart is lost if the customer tries to edit it. otherwise its neat and makes pretty great abandoned cart recapture emails.

Woodenearrings
Estados Unidos
9 días usando la aplicación
Fecha de modificación: 13 de abril de 2021

You can use them to get your products market price all wrong without any permissions. I tried this app, but it just added a discount code open to public without any pre-talk or try to get any permissions from us, which caused us much more headaches than we don't have them.

IKID PLANET
Canadá
8 días usando la aplicación
Recart respondió 14 de abril de 2021

Thank you for the feedback.

We have reached out to you via email to get to the bottom of the issue and find a solution as soon as possible.

Thank you so much for your cooperation.

14 de octubre de 2017

nice app good great liiiiiiiiike it

Dudetstore
Marruecos
7 días usando la aplicación
25 de abril de 2018

This could be a very good app. Unfortunately it is unable to capture past abandoned carts.

Plust it's real benefits only appear once you have high number of visitors to your store.

I will un-install for now. In the future once I have high number of visitors I might re-install this app and give it 4 or 5 stars.

Fun Buy Shop
Singapur
7 días usando la aplicación
Fecha de modificación: 10 de febrero de 2017

I'm having trouble utilizing this app. It says we have 90 days to try it free, with an initial 15 day trial period, but I'm constantly prompted to pay $300 before I even gain access to the app? I'll write a different review when I get help fixing this problem.

Bonjour Luxx
Estados Unidos
2 días usando la aplicación
Fecha de modificación: 31 de enero de 2017

Had to delete app because most of the emails where going to spam folder

Twinkle Tootsies
Reino Unido
1 día usando la aplicación
Recart respondió 6 de noviembre de 2019

Thanks for your feedback! We're really sorry that it was your first experience with our emails!
Actually, based on our experience, we’ve found that Messenger Campaigns will always have much higher conversion rates than any other campaigns. For that reason we’ll now be focusing most of our resources on it’s stability and on developing several new tools for the Messenger Platform.
Please feel free to contact our support who will be happy to reset your trial and help you to optimize your account. :)

6 de junio de 2018

they ended the trial within minutes of installing their app

Ssclub
India
21 minutos usando la aplicación