Recart: SMS & List Growth

BEWARE, WE LOST MONEY WITH RECART - READ THIS BEFORE YOU SIGN AN AGREEMENT.

$10,000+ lost in revenue with Recart due to platform bugs.

My experience with Recart has been disappointing due to their platform filled with many bugs, declining performance, lack of promised support, strategy, billing discrepancies, and failure to execute agreed-upon tasks.

The app and the service has not only failed ...

We moved over to Recart almost a year ago and took our barely skating by SMS program to a whole new level. The support they provide is fantastic and their constant testing and iterations on the pop up has driven opt-ins as high as 13%. Our list size has grown by leaps and bounds and every campaign is a money maker. I recommend them to everyone who will listen! Fantastic app, fantastic service, ...

Using Recart has been a huge advantage for our company! So glad we chose to switch over to this app.

Terrible customer service. Soma, the CEO, has no better customer skills. If I could have left zero stars, I would have.

UPDATE TO THE CEO'S RESPONSE:

Yes, while I do agree that there were billing issues and appreciate the fact that Recart was working with us and we had entered an agreement with you.
What can't be dismissed is the Alice Pai, your head of client success, is and was extremely rude ...

We've been working with the Recart team for nearly a year. They are very helpful, immediately respond, and are always eager to help. All in all our experience has been positive, no issues, and it has helped us grow our subscribers as well as increase our ROI. We recommend them.

THIS APP IS AMAZING!!! Generated so mich already. 30 min. After installing i Got 2 orders thru there them!!! Now i’m getting so much profit from their app!!! U NEED THIS APP

Recart is by far the best apps I've ever installed in my store. Once setup and configured, I saw an immediate increase in sales, adding 2 to 3000 per month. The welcome pop-ups are getting nearly a 10% engagement rate with a 93% open rate. If I've had any issue or question, Barbara from support has been phenomenal in helping get those taken care of. You will not regret installing this app!

Hands down the BEST SMS app I love the support you get one on one support. I also have the best Rep Jordan he takes care of us. If you are considering sms highly recommend recart.

Very easy to setup. Just spend 1 hour at the beginning to setup all the opt-in tools, automated flows, templates and a few minutes to setup some 1-off flows. We're still in the trial period and everything's great so far! I couldn't think of any reason why our sales or abandoned card conversion would go down with Recart. It's been given us a new way to connect to our customers aside from email. ...

so happy with this app. it has helped me bump up my revenues by auto engaging with the prospective buyers. kudos to the developer of this app! thank you.