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Shopify provides me an amazing experience of starting up an online e-commerce. This is so fun and a lot more convenience to get things done!
Installed this and tested it for about 5m and had all sorts of issues. On my iPhone X the button to send to messenger wouldn't work so right after I add to cart I get a pop-up that doesn't work. I had another person try it and it's not a one-click solution, you click, then it opens another page and then asks you to authenticate again. Most of our users are mobile and taking someone that just added something to their cart to a whole new page and through several clicks just isn't going to work for us. The chat also made me authenticate on my phone, so it was not seamless either. In all of the marketing material it shows a simple click to opt-in, but doesn't mention opening a new screen on mobile and then having them authenticate again through facebook. I don't want to take anyone out of a purchase flow to another page. Great idea, but still needs some work.
We are sorry you had a bad experience with our app and we hope we can clarify the things which weren't working properly for you during your tests.
Please know that Facebook currently doesn't support Safari for its Messenger plugins. But don't worry, your users can reach your store via the Facebook in-app browser where the plugin will appear properly and since mobile traffic is directed there, this shouldn't affect your conversation rate significantly.
The mentioned pop-up window for the Messenger Widget is only showing up - during the opt-in - if your visitors aren't logged in into their Facebook accounts.
We have also contacted you via email but we haven’t heard from you. If you would give another try to Recart, we would be more than happy to help you set up your account properly in order to get more revenue and subscribers.
Recart is very useful in capturing conversions back again
Amazing app that increasing
the conversation rate .
Good customer service! Reply my questions and email as soon as possible. Help me solve my problem !
Really should be free, how much does it cost?
This app is a must if you want to make extra $$$ with your ecommerce store!
Great UI and over delivers on value. I would recommend to anybody who loves improving their backend strategy!
Just Started journey. Let see what happened - but pricing is good
Lo estoy probando espero que si funcione
Awesome app with great features. Very excited to test them.