Recensioner (5 470)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
27 oktober 2017

good stuff! i love the idea, hopefully it works and i will keep using after trial

Trendiistore
Australien
5 månader användning av appen
Redigerat 10 maj 2018

Perfect app !
Recart has a lot of features. I am glad to work with this app. Moreover, the team is always available if you need something.
Thanks so much :)

Instinct Collection
Frankrike
5 månader användning av appen
25 juli 2018

Great App! Probably the best out there.. Would highly recommend it.

Wavesurface
Filippinerna
5 månader användning av appen
6 februari 2017

The app has definitely been useful in collecting the emails of some of our ghosts. We like the fact that we can see what exactly people are placing in their shopping cart. We're still testing out different email formats to improve our funnel and conversion rates, but so far so good.

Kuwala Clothing Inc
Kanada
5 månader användning av appen
15 mars 2018

Très bonne application! Merci beaucoup!

Gentlemen Wood
Frankrike
5 månader användning av appen
28 februari 2018

Honestly a game changer. If you don’t have this app, you’re not doing the most for your business. Simple as that. Basically pays for itself.

Velvet Zen
USA
5 månader användning av appen
29 maj 2017

I am going to finally use and test this App so we are really looking forward to see some results. Excellent customer service by the way. Thank you!

Origenes Puebla Onlline
Mexiko
5 månader användning av appen
23 oktober 2017

J'adooooore ! J'espère avoir des résultats encore meilleurs avec le temps !

All In Thebox
Frankrike
5 månader användning av appen
4 januari 2021

We were getting some inaccurate 'Extra Sales' claimed by Recart so we started to write down the 'Extra Sales' and our actual sales on Shopify since 22-Dec-2020, we compared the data each day, unfortunately, almost 80% of the 'Extra Sales' are not really matching our actual sales. Let's take the most recent data on 03-Jan-2021 as an example, Recart said we've got 2 orders as the 'Extra Sales', however, we got only one order on that day. This is just one of the many inaccurate data we are having. Not sure if other users are having the same issue like ours? We sent messages to the customer support team. At the beginning, they said we should use the unique promo code for Recart - And yes we did, but the Extra Sales didn't match. We provided the screenshot showing all the proofs. And then the last reply we got is as below: "I have looked into the Sponsored Message and it had a different discount code, that I think you have not sent over previously. I have removed this code from the Sponsored message now, because I believe the code was still active, and that is why Recart kept attributing sales from it. Regarding the difference of the Extra Sales what you see on the discount code in Shopify and in Recart, the explanation is the purchases when the user does not redeem the code, but comes back to the store from a Recart message. A sale is attributed to Recart if a customer opens or clicks a Messenger notification sent by Recart and makes the purchase in the next 72 hours. Therefore, the code does not have to be used for Recart to count the Extra Sales, it is enough to get the message and purchase in the following 72 hours. Please let me know if it makes sense." I think they are telling us no matter if the sales are with the unique Recart code, or without the code, they can be counted as the 'Extra Sales' from Recart, so we've got to pay the higher monthly rate. That's ridiculous! On 03-Jan-2021, we got one order, and you claimed we got two orders and all these two orders were from Recart. How we can verify? Anyone has the same concern? We are happy to pay higher if Recart is really generating the extra sales for our store. But their replies are irresponsible and they don't even provide a solution on how we can verify where are the sales really from! Will keep spreading this out, reporting to Shopify and other social media platforms until we get a CORRECT ANSWER!

Jabees Store
Hongkong SAR
5 månader användning av appen
Recart svarade 5 januari 2021

Thank you for your review.

We apologize for the inconvenience, but we are committed to answer all your questions and fix this problem as soon as possible!

Therefore we have reached out to you directly, and we would appreciate if you got back to us.

Thanks a lot,
Recart team

7 september 2018

Just installed the app. Hope things go well. Will update my review after using it, but so far so good.

Meubles An Nam Inc.
Kanada
5 månader användning av appen