Recart: SMS Marketing + AI

Name: Recart: SMS Marketing + AI
Brand: Recart
Rating: 4.8 (5477 reviews)

Free plan available. 7-day free trial.

Rating (4.8)

Reviews

5,477

Developer

Recart

Dedicated SMS Marketing Success Manager for All Plans

About this app

Launched

July 4, 2016

Languages

English

Spend less and sell more with fully-managed SMS marketing + personalized AI text campaigns.

Engineered for SMS marketing efficiency, Recart exists to spend less, sell more, and drive real growth. How? By increasing your email + text lists, building robust automations, and using AI to personalize your campaigns at scale. Click-only attribution and the ability to see costs before sending in dollars (not credits) means analytics you can trust. We also provide a dedicated Customer Success Manager (CSM) to strategize, test, and manage your SMS marketing from day one … for you.

Fully-manage service to grow your business through SMS so you don’t have to.
Custom popups for desktop & mobile with both direct-to-text + email capture.
Automations to welcome subscribers, rescue abandoned carts, and drive reorders.
AI tools that create and optimize content + send times to maximize results.
Built-in compliance, real-time analytics, and 7-day-click attribution for sales.

Pricing

7-day free trial

Free to Install

Free

For Migration & Onboarding
No Platform Fees
Unlimited Contacts
List Cleaning
Custom Built Popups
Flows & Automations
Text Campaign Editor

Starter

$299/month

See Costs Before Sending
Click-Only Attribution
Advanced Segmentation
Triggered Reminders
1:1 Strategy & Support
International Texting

Free to Install

Free

For Migration & Onboarding
No Platform Fees
Unlimited Contacts
List Cleaning
Custom Built Popups
Flows & Automations
Text Campaign Editor

Starter

$299/month

See Costs Before Sending
Click-Only Attribution
Advanced Segmentation
Triggered Reminders
1:1 Strategy & Support
International Texting

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

5,477 reviews

Overall rating

4.8

Counts per rating level

88% of ratings are 5 stars
4.8K
9% of ratings are 4 stars
492
2% of ratings are 3 stars
96
0% of ratings are 2 stars
20
1% of ratings are 1 stars
61

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its ability to expand their subscriber base and boost ROI. They praise its user-friendly interface, automation features, and simple setup. Key features include real-time email capture at checkout, a pop-up for customer email collection, and abandoned cart recovery. Merchants also value its superior analytics and retargeting capabilities. The customer service is commended for prompt issue resolution. The app is recognized for enhancing sales, marketing efficiency, and conversion rates.

October 31, 2023

We've been working with the Recart team for nearly a year. They are very helpful, immediately respond, and are always eager to help. All in all our experience has been positive, no issues, and it has helped us grow our subscribers as well as increase our ROI. We recommend them.

Prop Money Inc.

United States

About 5 years using the app

Recart replied November 6, 2023

Hi there,

Thank you so much for taking the time to share your positive experience with us! We are so thrilled to hear that you had such a great experience with us.

We are always striving to provide our customers with the best, so your feedback is incredibly valuable to us. We will continue to work hard to meet and exceed your expectations.

Thank you again for your kind words and support. We look forward to continuing to help Prop Money grow and flourish!

Best,
The Recart Team

October 30, 2023

We love using Recart. The app is intuitive and easy to use. They have awesome technical support, but what's really blown us away is the support around strategy, ideas, and implementation of those ideas directly with their team. So rad!

Keep Nature Wild

United States

Over 1 year using the app

Recart replied November 6, 2023

Hi there,

We are delighted to read your glowing review! Your satisfaction is our top priority, and your kind words mean the world to us.

Thank you for highlighting our team's exceptional customer service. We take pride in providing a helpful and enjoyable shopping experience for every customer.

Your feedback is truly invaluable as we continuously strive to improve our offerings. We are committed to exceeding your expectations and making you a lifelong customer.

Thank you again for choosing us. We look forward to helping Keep Nature Wild continue to grow and share your amazing apparel with as many people as possible!

Best,
The Recart Team

September 20, 2023

This used to be a great app but my Facebook page disconnected (the success of this depends on it) I emailed days ago to 3 different support emails and 2 on the chat and not one reply. I am losing sales and will be searching for a better alternative. Beware. They take money but customer support has suddenly become non existent. Not happy.

Love Amber X Ltd

United Kingdom

About 5 years using the app

Recart replied October 30, 2023

Hi, we greatly appreciate your feedback and would like to extend our sincerest apologies for the less-than-ideal experience you encountered. Your input is invaluable to us.

We understand that you initially reached out to us through our Support channel, and regrettably, it appears that our response ended up in your SPAM folder. We subsequently made additional attempts to contact you directly via email, but we acknowledge that some time had passed by then. We have thoroughly reviewed our internal procedures to enhance the deliverability of our messages, ensuring that such issues are avoided in the future.

Additionally, we had taken immediate steps to address your concerns by issuing a full refund for the last month's service.

If there is anything else we can do to better support you or if you have any further concerns, please do not hesitate to reach out. Your satisfaction is of the utmost importance to us, and we are committed to providing you with a more positive experience going forward.

Once again, we apologize for any frustration or inconvenience you may have encountered, and we genuinely appreciate your feedback, as it assists us in improving our services.

All reviews