Recart FB Messenger Marketing
by RecartThe Facebook Messenger Marketing & Abandoned Cart App
Messenger Marketing is Here
Email open rates are decreasing: avoid the promotions folder, get your message in front of your customers with Recart Messenger Marketing.
Grow your Messenger list
Grow your Messenger list with Recart, Wheelio and Optimonk. Spark conversations with your loyal customers and build long-term relationships.
More Revenue with Messenger
Generate more sales with Recart Messenger Campaigns. Recover abandoned carts, send receipts, or ask for reviews with Loox Photo Review app.
About Recart FB Messenger Marketing
Support
- FAQ
- Developer website
- Privacy policy
- support@recart.com
Pricing 28-day free trial
$29/month
Monthly fee scales with the extra sales generated by Recart
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
PEDALSTADT
I used this app to get back to my store. Great customer service and thank you so much for supporting.
Developer reply
Thank you very much for your feedback! :)
We are glad to see that you are satisfied with our services.
Let us know if you need further assistance, we will be happy to help.
Best,
Recart team
Flipo Flip
Love this app. Helped with our sales heaps! Highly recommend adding this to your store. It saves so much time rather than you having to reply to every inbox. 5 stars.
Developer reply
Thank you soo much for the awesome feedback!
We are looking forward working with you :)
If you have any questions please let us know and keep up the good work!
Best,
Recart team
Jabees Store
We were getting some inaccurate 'Extra Sales' claimed by Recart so we started to write down the 'Extra Sales' and our actual sales on Shopify since 22-Dec-2020, we compared the data each day, unfortunately, almost 80% of the 'Extra Sales' are not really matching our actual sales. Let's take the most recent data on 03-Jan-2021 as an example, Recart said we've got 2 orders as the 'Extra Sales', however, we got only one order on that day. This is just one of the many inaccurate data we are having. Not sure if other users are having the same issue like ours? We sent messages to the customer support team. At the beginning, they said we should use the unique promo code for Recart - And yes we did, but the Extra Sales didn't match. We provided the screenshot showing all the proofs. And then the last reply we got is as below: "I have looked into the Sponsored Message and it had a different discount code, that I think you have not sent over previously. I have removed this code from the Sponsored message now, because I believe the code was still active, and that is why Recart kept attributing sales from it. Regarding the difference of the Extra Sales what you see on the discount code in Shopify and in Recart, the explanation is the purchases when the user does not redeem the code, but comes back to the store from a Recart message. A sale is attributed to Recart if a customer opens or clicks a Messenger notification sent by Recart and makes the purchase in the next 72 hours. Therefore, the code does not have to be used for Recart to count the Extra Sales, it is enough to get the message and purchase in the following 72 hours. Please let me know if it makes sense." I think they are telling us no matter if the sales are with the unique Recart code, or without the code, they can be counted as the 'Extra Sales' from Recart, so we've got to pay the higher monthly rate. That's ridiculous! On 03-Jan-2021, we got one order, and you claimed we got two orders and all these two orders were from Recart. How we can verify? Anyone has the same concern? We are happy to pay higher if Recart is really generating the extra sales for our store. But their replies are irresponsible and they don't even provide a solution on how we can verify where are the sales really from! Will keep spreading this out, reporting to Shopify and other social media platforms until we get a CORRECT ANSWER!
Developer reply
Thank you for your review.
We apologize for the inconvenience, but we are committed to answer all your questions and fix this problem as soon as possible!
Therefore we have reached out to you directly, and we would appreciate if you got back to us.
Thanks a lot,
Recart team