Calificación general
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 15% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
14 de septiembre de 2023

Awesome app cant wait to see the results on my new store, Eva was a great help

GT Print
Alrededor de 2 meses usando la aplicación
3 de noviembre de 2023

Good customer service, resolved issue very fast

Anaqa Inspired
Reino Unido
8 meses usando la aplicación
13 de septiembre de 2023

App works well and happy with the support team responses.

Estados Unidos
Casi 3 años usando la aplicación
31 de agosto de 2023

Great customer service & the app seems to work great. If there are any changes, I will provide an updated review!

Reino Unido
Alrededor de 2 meses usando la aplicación
8 de agosto de 2023

I cannot express how utterly disappointed I am with this app's performance. As a loyal user of the Care Cart app, I had set up the widgets meticulously to enhance our brand's functionality and aesthetics. However, on August 8, 2023, everything fell apart, and our online presence took a severe hit.

Out of the blue, the app's widgets started to malfunction. The carefully configured settings were completely overwritten, resulting in widgets going haywire across all our product pages. This chaotic display not only disrupted the functionality of our website but also cast a shadow of doubt on our brand's reliability. It was as if our brand had suddenly been transformed into something sketchy and shady.

The most frustrating part was that the widgets designed to create urgency and FOMO (fear of missing out) were all activated simultaneously, causing an overwhelming sense of anxiety among our customers. The carefully cultivated trust we had established with our customers evaporated, replaced by a feeling of unease and doubt. It was devastating to witness our hard-earned reputation crumble due to a technical glitch.

I attempted to seek assistance from the customer service team, hoping they would have a solution to rectify the situation. However, their response was nothing short of disappointing. They appeared clueless about what had transpired and were utterly incapable of resolving the issue. It's incredibly disheartening to entrust a crucial aspect of our business to an app only to receive such lackluster support when things go awry.

Given the unreliability of this app and the catastrophic impact it had on our brand, I strongly advise others to explore alternative options. It's clear that this app cannot be trusted to maintain the integrity of a business's online presence. We invested time, effort, and trust into this app, only to have it betray us when we needed it the most.

In summary, the sudden malfunction of the Care Cart app's widgets, along with the unhelpful customer service response, has proven to be an incredibly disappointing experience. Our brand's image has been tarnished, customer trust shattered, and anxiety induced among our loyal customers. It is with great regret that I give this app a zero-star rating and implore others to seek more reliable alternatives for their e-commerce needs.

The Senset®
Estados Unidos
Más de 2 años usando la aplicación
Care Cart respondió 10 de agosto de 2023

We highly regret your inconvenience and apologize for the experience. Our live chat agent asked about the particular issue and your requirements, however, he did not get any response from your side. Our Customer support manager has contacted you via email, please respond to him so that we can resolve your issues at the earliest. Thanks

7 de noviembre de 2023

Great customer service when trying to figure out some settings!

Subtle Creationz
Estados Unidos
17 días usando la aplicación
14 de noviembre de 2023

Quick and excellent service! Friendly staff, super helpful.

18 días usando la aplicación
23 de noviembre de 2023

Great apps. Very useful and easy set up. The must have for your business. Thank you.

Estados Unidos
1 día usando la aplicación
20 de noviembre de 2023

Great App and fast and helpful team.

Rugs Online Rugs
11 meses usando la aplicación
30 de octubre de 2023

Works well for my business. useful :)

Rama India
14 días usando la aplicación