Recenzje (4 585)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 81% ocen to oceny z 5 gwiazdkami
  • 14% ocen to oceny z 4 gwiazdkami
  • 3% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
8 sierpień 2023

I cannot express how utterly disappointed I am with this app's performance. As a loyal user of the Care Cart app, I had set up the widgets meticulously to enhance our brand's functionality and aesthetics. However, on August 8, 2023, everything fell apart, and our online presence took a severe hit.

Out of the blue, the app's widgets started to malfunction. The carefully configured settings were completely overwritten, resulting in widgets going haywire across all our product pages. This chaotic display not only disrupted the functionality of our website but also cast a shadow of doubt on our brand's reliability. It was as if our brand had suddenly been transformed into something sketchy and shady.

The most frustrating part was that the widgets designed to create urgency and FOMO (fear of missing out) were all activated simultaneously, causing an overwhelming sense of anxiety among our customers. The carefully cultivated trust we had established with our customers evaporated, replaced by a feeling of unease and doubt. It was devastating to witness our hard-earned reputation crumble due to a technical glitch.

I attempted to seek assistance from the customer service team, hoping they would have a solution to rectify the situation. However, their response was nothing short of disappointing. They appeared clueless about what had transpired and were utterly incapable of resolving the issue. It's incredibly disheartening to entrust a crucial aspect of our business to an app only to receive such lackluster support when things go awry.

Given the unreliability of this app and the catastrophic impact it had on our brand, I strongly advise others to explore alternative options. It's clear that this app cannot be trusted to maintain the integrity of a business's online presence. We invested time, effort, and trust into this app, only to have it betray us when we needed it the most.

In summary, the sudden malfunction of the Care Cart app's widgets, along with the unhelpful customer service response, has proven to be an incredibly disappointing experience. Our brand's image has been tarnished, customer trust shattered, and anxiety induced among our loyal customers. It is with great regret that I give this app a zero-star rating and implore others to seek more reliable alternatives for their e-commerce needs.

The Senset®
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Care Cart odpowiedział(a) 10 sierpień 2023

We highly regret your inconvenience and apologize for the experience. Our live chat agent asked about the particular issue and your requirements, however, he did not get any response from your side. Our Customer support manager has contacted you via email, please respond to him so that we can resolve your issues at the earliest. Thanks

11 lipiec 2021

I loved this app, I haven't received any sales through it, but I expect it gives the buyer an incentive to buy.

LuxurClass
Wielka Brytania
Ponad 2 lata korzystania z aplikacji
Care Cart odpowiedział(a) 12 lipiec 2021

We appreciate you taking time to add this great review and loving the app. We hope it will help you boost sales. All the best!

Edytowano 28 październik 2020

It's a great way to get customers to motivate each other. seeing activity on the page is an added value.

Ninat
Hiszpania
Ponad 2 lata korzystania z aplikacji
29 listopad 2020

App is easy to use. So far so good. Trying the recent sales pop up for now. Let's see if this actually boosts sales.

Vita Linya
Filipiny
Ponad 2 lata korzystania z aplikacji
Care Cart odpowiedział(a) 30 listopad 2020

Thank your for taking time to try out the app and rating it 5-stars. We hope it will improve conversion and boost sales.

11 styczeń 2023

Great customer service, best app to use for your business to drive more customers to your store with a professional look

Swing Pro Golfing
Australia
28 dni korzystania z aplikacji
4 październik 2021

Chris was helpful, understanding. he knows how to guide well and resolved the problem. thank you so much

Fivestartees
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
31 sierpień 2021

Awesome app. Super easy and super fast to install. Also super fast customer support response. Thanks guys for supporting businesses with great free essentials.

Nail Art Bay
Australia
Ponad 2 lata korzystania z aplikacji
23 kwiecień 2022

The support is fast and very efficient. I have been using this app for many stores and it increases my conversion rate.

JuvenHeal
Francja
28 dni korzystania z aplikacji
18 marzec 2022

Awesome customer service! Chris from the support team was very helpful. So far the help from the support was great.

Missha. ABLE CNC US Inc
Stany Zjednoczone
28 dni korzystania z aplikacji
17 listopad 2021

A fantastic APP! Great customer support from beginning to end of the process. The man named Daniel is really helpful. He informed me well and helped me a lot at every stage. I would recommend this app unreservedly.

trips tools
Arabia Saudyjska
28 dni korzystania z aplikacji