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A very good app with great support. We had some issues in the beginning but the team is solving it really fast for us.
Needs a bit more clarity on how to make what items you need to pop up and where, other than that the app is fine overall.
I cannot express how utterly disappointed I am with this app's performance. As a loyal user of the Care Cart app, I had set up the widgets meticulously to enhance our brand's functionality and aesthetics. However, on August 8, 2023, everything fell apart, and our online presence took a severe hit.
Out of the blue, the app's widgets started to malfunction. The carefully configured settings were completely overwritten, resulting in widgets going haywire across all our product pages. This chaotic display not only disrupted the functionality of our website but also cast a shadow of doubt on our brand's reliability. It was as if our brand had suddenly been transformed into something sketchy and shady.
The most frustrating part was that the widgets designed to create urgency and FOMO (fear of missing out) were all activated simultaneously, causing an overwhelming sense of anxiety among our customers. The carefully cultivated trust we had established with our customers evaporated, replaced by a feeling of unease and doubt. It was devastating to witness our hard-earned reputation crumble due to a technical glitch.
I attempted to seek assistance from the customer service team, hoping they would have a solution to rectify the situation. However, their response was nothing short of disappointing. They appeared clueless about what had transpired and were utterly incapable of resolving the issue. It's incredibly disheartening to entrust a crucial aspect of our business to an app only to receive such lackluster support when things go awry.
Given the unreliability of this app and the catastrophic impact it had on our brand, I strongly advise others to explore alternative options. It's clear that this app cannot be trusted to maintain the integrity of a business's online presence. We invested time, effort, and trust into this app, only to have it betray us when we needed it the most.
In summary, the sudden malfunction of the Care Cart app's widgets, along with the unhelpful customer service response, has proven to be an incredibly disappointing experience. Our brand's image has been tarnished, customer trust shattered, and anxiety induced among our loyal customers. It is with great regret that I give this app a zero-star rating and implore others to seek more reliable alternatives for their e-commerce needs.
We highly regret your inconvenience and apologize for the experience. Our live chat agent asked about the particular issue and your requirements, however, he did not get any response from your side. Our Customer support manager has contacted you via email, please respond to him so that we can resolve your issues at the earliest. Thanks
top perfect app, really good for sales and website for real. i really need it. sales pop up, really serious
great app, works very well with my store.I highly recommend it. It helps with conversion of sales for my store
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great applitiohn i see in this shopify bd azv hjk ngf dz"e rgvssdd herf ze szddfrr eefv bhdd evfffvee
Great customer service, best app to use for your business to drive more customers to your store with a professional look
This has definitely helped my shop gain customers. Super easy to navigate and use. I've tried other apps but this one was the easiest to use.
We are glad to read that you are happy with the app's performance and you found it easiest to use. Thank you so much for writing this great review.
Excelente aplicativo para uso no Shopify, sendo uma ótima opção para quem quer qualidade de maneira acessivel.