整體評分
4.8
各級評分數量
  • 80% 的評分為 5 顆星
  • 15% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年11月15日

The customer support team is very cooperative fully recommended from mine side. Thank you.

Herbal Products
巴基斯坦
使用應用程式 3個月
2023年6月14日

Great app and support. Increases sales and helps site look updated and active. Had an issue and support solved quickly

fromaggio
美國
使用應用程式 3年多
2023年11月7日

Great customer service when trying to figure out some settings!

Subtle Creationz
美國
使用應用程式 17天
2023年8月8日

I cannot express how utterly disappointed I am with this app's performance. As a loyal user of the Care Cart app, I had set up the widgets meticulously to enhance our brand's functionality and aesthetics. However, on August 8, 2023, everything fell apart, and our online presence took a severe hit.

Out of the blue, the app's widgets started to malfunction. The carefully configured settings were completely overwritten, resulting in widgets going haywire across all our product pages. This chaotic display not only disrupted the functionality of our website but also cast a shadow of doubt on our brand's reliability. It was as if our brand had suddenly been transformed into something sketchy and shady.

The most frustrating part was that the widgets designed to create urgency and FOMO (fear of missing out) were all activated simultaneously, causing an overwhelming sense of anxiety among our customers. The carefully cultivated trust we had established with our customers evaporated, replaced by a feeling of unease and doubt. It was devastating to witness our hard-earned reputation crumble due to a technical glitch.

I attempted to seek assistance from the customer service team, hoping they would have a solution to rectify the situation. However, their response was nothing short of disappointing. They appeared clueless about what had transpired and were utterly incapable of resolving the issue. It's incredibly disheartening to entrust a crucial aspect of our business to an app only to receive such lackluster support when things go awry.

Given the unreliability of this app and the catastrophic impact it had on our brand, I strongly advise others to explore alternative options. It's clear that this app cannot be trusted to maintain the integrity of a business's online presence. We invested time, effort, and trust into this app, only to have it betray us when we needed it the most.

In summary, the sudden malfunction of the Care Cart app's widgets, along with the unhelpful customer service response, has proven to be an incredibly disappointing experience. Our brand's image has been tarnished, customer trust shattered, and anxiety induced among our loyal customers. It is with great regret that I give this app a zero-star rating and implore others to seek more reliable alternatives for their e-commerce needs.

The Senset®
美國
使用應用程式 2年多
Care Cart 已回覆 2023年8月10日

We highly regret your inconvenience and apologize for the experience. Our live chat agent asked about the particular issue and your requirements, however, he did not get any response from your side. Our Customer support manager has contacted you via email, please respond to him so that we can resolve your issues at the earliest. Thanks

2023年10月10日

Five stars for Arya! She offered incredible support with the Salespop up Conversion Pro app. Any challenges I had were swiftly addressed. Truly appreciate her dedication and expertise!

AIC
瑞士
使用應用程式 3個月
2023年10月30日

Great app and the customer support is even better

Inflate Mate
澳洲
使用應用程式 6個月
2024年1月10日

Goeie app, werkt goed en goede service

Koopjesvoorjou
荷蘭
使用應用程式 2天
2023年6月24日

the response time was super fast! i needed a certain product blocked from popping up and Alan went in there and just did it for me making my life a million times easier. Awesome product and service i highly recommend it!

DozoDanks
美國
使用應用程式 大約2個月
2023年9月14日

Awesome app cant wait to see the results on my new store, Eva was a great help

GT Print
南非
使用應用程式 大約2個月
2024年1月7日

great

The Best
阿拉伯聯合大公國
使用應用程式 2個月
Care Cart 已回覆 2024年3月18日

Thank you so much for recommending the app. We hope your experience will encourage you to update the rating to 5 stars. All the best!