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They helped us migrate almost all existing recipes which was such a relief! Thanks for your help : ) The only thing that didn't make it over were the tags. Not the end fo the world.
So glad the recipe import worked out well! The recipe tags should have been brought over - we'd be happy to get the tags imported properly for you so everything is working perfectly! We will be in touch today and sort this out for you ASAP!
Couldn't install it even with the alternative method. The support was slow but kind and helped me and the app works now.
Hi Elviira! Patrick here. Just wanted to give my apologies for the app not installing properly on your store, this sometimes happens on specific themes. Always trying to improve this. Otherwise, myself and Yusuf (customer support) don't typically work on weekends, so that is why it took us till Monday morning to get back to you from your email on Saturday. I've just sent you an email with some extra details on how we get this all sorted out for you store and get the recipe card installed and showing up perfectly on your store!