Reseñas (222)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
Fecha de modificación: 1 de julio de 2021

The app really works well. Setup was done easily, and with a few minutes, various widgets displayed on our website. A fantastic app, definitely recommended.

Kintaro Publishing
Países Bajos
8 días usando la aplicación
27 de marzo de 2020

Atención al Cliente de 10, respuesta rápida y ayuda con la configuración en el momento!! Si estas buscando este tipo de aplicacion con un buen servicio. Es la tuya.

Mía
España
7 días usando la aplicación
28 de septiembre de 2020

perfect app and free, better than aller the other app and i tested a lot. its difficult to find a good upsell free app

LEYXAH
Francia
7 días usando la aplicación
4 de diciembre de 2020

amazing app! We must have tried 7-8 similar apps before coming across this app and none of them were nearly as good. They all made our site look dodgy and busy-looking except this app! The formatting looks great and blends in with the fonts and style of our theme so well, the interface to setup the widgets and customize them is very user-friendly unlike other apps and the customer service has been super helpful too!

Peppy Lu
Canadá
7 días usando la aplicación
13 de septiembre de 2020

Free plan quota ran out very fast (within a week) and I'm just a new store. Plan to spend $10 per month with this app. It is a good app, but I uninstalled because I believed it was free.

AMY ONYX
Estados Unidos
7 días usando la aplicación
5 de agosto de 2020

Has all I was looking for. Customizable locations and recommendations, and a great customer support which solves all my doubts.

RokoShop™
España
6 días usando la aplicación
Glood.AI respondió 5 de agosto de 2020

Hi There,

We are glad to hear that you were able to customise the location and recommendation for the widgets. We always aim to provide prompt and effective support to our customers. Looking forward to helping your store grow with Personalised Recommendations.

- LoopClub Team

22 de abril de 2023

First of all this is the only App I found that is able to work so programmatically with an IF THEN logic on tags, to let you do exactly what you want. You can decide exactly what to suggest even in complex situations.
Second the support is magic. They answer immediately and they solve your problems and help you patiently with your doubts.

ValhallaGroup
Italia
5 días usando la aplicación
21 de agosto de 2023

Schneller Support! Das Team ist super! Die KI arbeitet auch sehr gut! Wirklich unglaublich starkes tool!! Viele Dank

Heldenglück
Alemania
3 días usando la aplicación
26 de septiembre de 2019

Though I haven't used it much, it looks to be really good. Clean, intuitive UI, good documentation, generous free plan. Recommended.

activx-store
India
3 días usando la aplicación
31 de marzo de 2022

The support is not great. They were rather rude. The app is very elementary and did not give me the results I needed. I was hoping it would use AI to recommend products based on images or product data, ie, recommend something similar in looks or description. But it relies on other data such as click thru and add to cart, which for me is not useful.

Inside Stores
Estados Unidos
3 días usando la aplicación
Glood.AI respondió 31 de marzo de 2022

Hi There,

I understand that you are not happy that the recommendations that were showing up on your store. I have been in conversation with you over the last 2 days hence have complete details of the issues.

We always try to provide the best support to all our merchants. In your case, all your queries were answered within a few hours(less than 9 hours. Which is on the higher side due to the nature of your query). I understand that you had higher expectations but we have to support thousands of customers and have to look at the queries based on the urgency.
You had queries regarding the quality of recommendations on a store that has minimal data. Looking at the underlying algorithm takes time and hence the response time was in hours rather seconds.

I see that you found our support rude. I apologize for that. But conveying the tone is very difficult over chat. This is the very first time someone has found us rude. I can assure you that this was never the intention.

As you have mentioned in this review, you had a different expectation from the application and wanted to do image processing to find the right recommendation. But you NEVER conveyed that you wanted it to be based on images. We use over 100 signals to find recommendations. As mentioned in the chat, we had asked specific questions regarding recommendations so that we can work on those. But we never received a reply for the same.
You uninstalled the application and gave us 1 star without even answering our questions(which could have helped to improve recommendations). This hurts us as well as yourself because our application DOES SUPPORT recommendations based on PRODUCT DATA & IMAGES and sadly you are not taking advantage of this. This definitely makes us sad.

To sum it up, I wish that you had replied to our queries and had given us a chance to work on it. It would have been hugely beneficial for your store.

We are always available to help merchants. Please do write to us if you have any further queries.

Regards