Note globale
4,8
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
18 septembre 2020

Very helpful and app works very well! Thank you for your help guys I really appreciate it. Very responsive staff.

LamBrow
Royaume-Uni
20 jours d’utilisation de l’application
25 mai 2020

i used this for my new e shop and seems to working great..But most of all customer servise is perfect....

wondereshop
Grèce
20 jours d’utilisation de l’application
29 décembre 2019

Thank you for this app is very complete and above it is free´ Thank you...........................

Amber & Luna
Pérou
19 jours d’utilisation de l’application
18 avril 2020

Great customer service!

IslandGypsy
États-Unis
18 jours d’utilisation de l’application
22 avril 2020

Customer support is incredible! The response is very quick. And also I had many requests to customize it into my website style. They completed it all perfectly. I am totally satisfied with the service.

DrLOUIE
Canada
18 jours d’utilisation de l’application
1 mars 2022

After a lot of research of the different apps available and communicating with the very helpful support staff, I confidently installed this app and upgraded to the $69 a month plan with a few goals in mind. They assured me that with they could help us implement rule based recommendations using our product tags. I was very impressed with their team and promises. At first. It's now almost a year later and I can't say that we've had a single month where the app has worked properly. The custom css is installed and they say it's working, but the product recommendations aren't showing at all, and when they do show, they aren't showing even remotely similar products. The 1:1 product recommendations for upsell aren't even working anymore...the ones that I tirelessly created and imported so we could sell matching bands with each ring. I have no idea what's going on. The problems have been bad enough that they bumped us down to a free plan "while they get the issues fixed", but what has really happened is our store has been written off and they don't care to get the recommendations fixed. I would love to get the recommendations right so we can get back to a regular paying plan again. The last support ticket I wrote was in December. It's 9 weeks later and I've had zero response. Zero update. Zero fix. If you're looking for a basic recommendation app that randomly chooses products to recommend, this could be the app for you. If you have the time to manually create 1:1 recommendations because you have a small product set, this could be the app for you. Those are simple features that you could get for free using many of the available themes and the native recommendations feature that come with them, but if you wanted to pay extra you could get this app instead. I'll give 2 stars because the people who work there are truly nice people. Unfortunately I can't recommend to pay for the app just because the people are nice. It's obvious at this time that they can no longer keep the initial promises to create the Rule Based Recommendations that come in the Pro Plan and do not care to continue communicating with me about what's going on.

Cubic Zirconia CZ
États-Unis
Plus d'un an d’utilisation de l’application
3 décembre 2019

❤️❤️❤️❤️❤️❤️❤️ ❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️

Gasko Liveno posudje
Serbie
17 jours d’utilisation de l’application
26 novembre 2020

They have a great support team. They solve our problems more quicker than I have experienced in my previous support experiences. Thanks Dhruv!

KolayOto
Turquie
16 jours d’utilisation de l’application
Modifié le 31 mars 2021

Easy to install, edit to customize. Someone was right there to help me figure it out, and was incredibly patient with my non-tech skills!

Nathalie Royston
États-Unis
15 jours d’utilisation de l’application
26 août 2020

I used this app to show Recommended products in Cart if my cart is empty.
Best support experience ever! Needed help with changing font and some alignment style and it got done very fast.. Big thank you to Dhruv from support team!

SOMA jewellery
Estonie
15 jours d’utilisation de l’application
Glood.AI a répondu 31 août 2020

Hi There

We are pleased to receive your feedback. Our team is always here to help incase of any issues or queries that you may have :)

- LoopClub Team