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Great app & even better support. Manish & team willing to go the extra mile to personalize app to make it work for your store, fit branding etc. Great features, lots of options and a great way to improve conversion rates.
Glood Product Recommendations have been a game changer for DipaliZ.com. The personalized suggestions have significantly enhanced the shopping experience for our customers. What truly stands out is their exceptional customer support. They were incredibly helpful and responsive specially Manish, assisting us with every query and ensuring a smooth integration and resolving minor issues. Their dedication to customer satisfaction is unparalleled. Highly recommend Glood for any e-commerce business looking to up their game! ✨
I had my first meeting with Harshul on April 3.Today is the 23rd of April and emails have went back and forth with no conclusion to the launch of the app on my website.I always dread dealing with apps from India,as they are never completely honest & upfront about deadlines.GLOOD is no different,they promise and promise,but you will wait for an eternity.There are more reliable and honest app developers on Shopify in this space.
Hi Faisal, I apologize for your experience.
However I want to clarify the given details. We completed the first setup and sent it for review on 9th itself. There were more requests and we had completed those and sent it for your feedback.
After this time we received only one input from you which was regarding missing features in the development theme. These features were not related to our application but to your development theme and we had conveyed this to you. We did not receive any other feedback on Glood's features that we had added to your store.
We were hoping to hear from you regarding the setup that have done for your store so that we can make it live. I understand that this could be the cause of a misunderstanding. We should have proactively reached out to you. I apologise for that and will do better going forward.
To add, we had also enabled a feature available on a higher plan without additional change so that you can make better use of Glood. This was done only to help you to the best of our abilities.
Again, the setup was completed more than a week ago and is ready to go live.
Thanks
Because their 'automatic positioning' the widget keep rendering even not being called. this cause high widget usage & cost you more money. hope they fix this issue soon.
Manish, as well as the rest of the team are very professional, and responsive! Great service, great product.
Good app. Support was extremely easy to work with. They quickly made several changes so that the widget matched my theme.
Das ist ein Premium Anbieter. super support und sehr kompetent. das beste an der App sind die regeln die man selbst erstellen kann. haben einige getestet aber hier ist das wirklich premium Qualität. wir haben über 10 Jahre Erfahrung mit Spotify und haben einige Shops aufgebaut. diese app ist sehr gut.
quick to respond and super helpful!
This app fulfills all of our expectations with product recommendations and cross selling. It's easy to use and the support team is always prone to help us and solve all problems :)
Nice app, and some actual human customer help too – I used chat for some assistance when I had a question! Recommended.