Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its easy-to-use, customizable product recommendation features. Its AI system is praised for accurately suggesting products, boosting sales and average order value. The app offers manual and rule-based recommendations, popular and upsell product displays, and customizable widgets. It also uses IF THEN logic on tags for complex scenarios. Merchants commend the responsive support team and reasonable pricing for the provided features and support.

April 18, 2020

Great customer service!

IslandGypsy
United States
18 days using the app
April 22, 2020

Customer support is incredible! The response is very quick. And also I had many requests to customize it into my website style. They completed it all perfectly. I am totally satisfied with the service.

DrLOUIE
Canada
18 days using the app
December 3, 2019

❤️❤️❤️❤️❤️❤️❤️ ❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️

Gasko Liveno posudje
Serbia
17 days using the app
November 26, 2020

They have a great support team. They solve our problems more quicker than I have experienced in my previous support experiences. Thanks Dhruv!

KolayOto
Türkiye
16 days using the app
Edited March 31, 2021

Easy to install, edit to customize. Someone was right there to help me figure it out, and was incredibly patient with my non-tech skills!

Nathalie Royston
United States
15 days using the app
August 26, 2020

I used this app to show Recommended products in Cart if my cart is empty.
Best support experience ever! Needed help with changing font and some alignment style and it got done very fast.. Big thank you to Dhruv from support team!

SOMA jewellery
Estonia
15 days using the app
Glood.AI replied August 31, 2020

Hi There

We are pleased to receive your feedback. Our team is always here to help incase of any issues or queries that you may have :)

- LoopClub Team

October 21, 2019

My team and I used this app to increase our AOV by way of recommended product sections without having to commit to Revenue Sharing as most all of the other apps in this category require.

What I also appreciate about this product is being able to quickly establish on-brand styling. Also, the support behind this app offers easily the best and most timely service I have encountered, and their reporting metrics are just what we need.

We will absolutely continue to use this product. Thank you very much!

Truth Becomes Her | A Worth Movement
United States
13 days using the app
Edited March 4, 2020

Best customer service I've ever seen. Their support helped us set up the app quickly, tweaked it to match our existing design, and offered strategy recommendations for how to best place the recommendation widgets. Also saved us a lot of money compared to our previous app without loss of function. 10/10

Crystal Quest Water Filters
United States
13 days using the app
June 24, 2020

I have to say the customer service is beyond the best I have ever had with ANY company. He spend two hours with me on issues and confusion I had. He even helped me understand issues that my store had with the plugin and how to fix them. Along with recommendations on other services to help me with my bug problem. The simple fact that this guy was so patient for two hours shows me this is an amazing product worth using in your store.

Zapaxo
United States
12 days using the app
Glood.AI replied June 26, 2020

Hi There,

It is our pleasure to help merchants grow. We always aim to provide the best service to our customers. We are keenly looking forward to help you increase conversions as well as up-sell and cross sell products.

- LoopClub Team

February 15, 2022

I honestly cannot say enough good things about not only this app, but the company as well. Harshul was prompt to assist us with every issue we had, and solved everything in a timely manor. We are more than satisfied with this company and will continue using any app they put out.

Cloud City Drones
United States
11 days using the app