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Just wanted to write this review to tell if that this App is not only worthless but you end paying very steep charges. Don’t lose you money on this App, we did that for an year. They kept saying that the charges for commission towards sale induced through recommendations. We snapped a month ago and we found zero difference to sales. Stay away
The app is ok, not very well laid out and quite confusing to use but it's manageable. The real issue is the pricing. In September our store had over 300 sales the Wiser app charged us their top tier of $69 even though the Wiser app only referred 16 of those 300 sales (it's worth noting these were upsells to existing orders). I don't believe it is made very clear that the charging is based on your store's total orders even if the Wiser app helps you make zero additional sales. They take a flat fee from your stores earnings even if they add zero value.
I asked support for a refund 3 times by explaining the above. I have not yet had a refund. They suggested they would help setup the app further to use more of the widgets and if I wasn't happy I could then have a refund. The logic here is already broken. I'm very happy to pay for the sales their app produces and even a base fee as well but not share revenue that they have not played any part in.
Think carefully about how scaleable an option this will be for your store.
Spent a lot of time installing the app and setup. The app resulted in the theme store malfunctioning, had to reinstall. They couldn't troubleshoot
Don't sign up for wiser apps unless you read everything and sure that you want to use it. After you try it and delete it, they will still spam you endlessly with emails. And phone calls.
Accept our apologies for the inconvenience caused. Our app sends a couple of emails to users automatically inorder to inform about the proper uninstallation of app's code which remains in the store theme. That code has to be removed actually and it cannot be removed at app's end. Thats a manual process for all apps on the app store.
Thats why we send email to the users asking about it and the reason why the app was uninstalled. There may be some issue which we try to findout from the users.
We will make sure to update our process soon.
Thanks
Team Wiser