Wiser ‑Product Recommendations , 561 reviews
Spent a lot of time installing the app and setup. The app resulted in the theme store malfunctioning, had to reinstall. They couldn't troubleshoot
Don't sign up for wiser apps unless you read everything and sure that you want to use it. After you try it and delete it, they will still spam you endlessly with emails. And phone calls.
Accept our apologies for the inconvenience caused. Our app sends a couple of emails to users automatically inorder to inform about the proper uninstallation of app's code which remains in the store theme. That code has to be removed actually and it cannot be removed at app's end. Thats a manual process for all apps on the app store.
Thats why we send email to the users asking about it and the reason why the app was uninstalled. There may be some issue which we try to findout from the users.
We will make sure to update our process soon.
While the app was "somewhat" okay, I started being charged a percentage of the revenue the developer claims his app made for me. - This despite the fact it was my money spent on ads, setting up the site and doing every other thing.
When I installed the app it said it was $9 a month. They started taking $75 a month before I caught on.
Thanks for sharing this with us. We have worked on this and tried to specify pricing details more clearly now. Will make sure to be more transparent in terms of pricing on our website too.
Uninstalled because app is not working well and the support leaves a lot to be desired. I had some issues with the app performance such as currency symbol not showing, products not available on the store showing up in featured collection, random products showing up in best sellers, unrelated products showing up in related products, add to cart buttons not aligned in the same position and other issues. The only thing they fixed was the currency symbol and for the others the response I got was to pay them to have those issues fixed or ask my developer to fix them. These are all problems that are within the app itself so their approach to dealing with it doesn't sit well with me. There are other similar apps who offer free set up and customization.
Thanks for the review for Wiser app. We have resolved these issues earlier and added so many new features too to the Wiser app. You will not find any issues now. Please try it again and we will be happy to get feedback from you further. Wiser App is stable and enhanced now.
Uninstalling this app is a nightmare. It injects code that broke my store!!! Stay away
Sorry for the issue that happened. Some of your theme's code was conflicted and it caused a temporary issue which was handled timely by our team. We assure you for better services as the app is much enhanced and stable now. Try it again please.
Plus, all the recommended products are the same among all product pages.
As the issue was from your theme, we were not able to fix that as it was beyond the scope of our app setup service.
We will be happy to help in future whenever you would like to use our apps again.