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3. januar 2024

Very nice app and positive points for keeping all of the apps sign up and reporting functions on your Shopify website. But after setting up some test accounts the app would track clicks but not purchases, which sort of defeats the point. Tried chatting with their support but they could not figure it out, they sent it to a higher level of tech but no word back from them a day later. Might be worth trying out but open several test accounts to see that it is tracking before unleashing your affiliate program on the www.

New Hill Farms
En dag bruger appen
Channelwill svarede 4. januar 2024

Hi New Hill Farms,

We sincerely apologize for the delayed response to your inquiry. Our team has been diligently investigating the issue you raised, but unfortunately, we encountered a disruption as you had uninstalled the application midway through the investigation.

We understand the inconvenience this may have caused and deeply regret any frustration it may have brought. In order to provide you with a thorough resolution, we kindly request you to reinstall the app and give us another opportunity to address and rectify the issue. And our specialist will contact you.

Your feedback is invaluable to us, and we are committed to ensuring your satisfaction. Thank you for your understanding, and we appreciate your patience as we work to resolve this matter promptly.

Best regards,

30. juni 2023

This app is not ok, after uninstalling the app, it still shows a message in my online store, and I freeze my pages.

21 minutter bruger appen
Channelwill svarede 30. juni 2023

Hello Nuvary!

We want to express our heartfelt apologies for the difficulties you have been facing with our app lately. Based on your feedback, we have completely resolved this issue, please rest assured.

We pledge to always provide reliable affiliate and referral marketing solutions for our valued customers, thank you for using our products and services. We look forward to continuing to serve you with quality service!

Best regards,