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This App save me so much manual coding, instead of having to set all of this up myself its plug and play, all I needed to do was set up the app and get the page on my menu and I had a whole affiliate program set up. I also love the fact that it doesn't only set up affiliates but also referrals too. The people who made this app seem very community focused as there is a section where you can post updates you would like to see and upvote ones that you agree with.
Awesome Affiliate app. A little learning curve to get set up, but much better then any of the alternatives. upgrading to paid plan. Support is great as well!
Multiple times somebody has used this app to create fraudulent click funnels to produce their own affiliate commission and Recomsale doesn't seem willing to investigate for me. Poor communication, long delays in responses, and overall negligence in preventing this type of behavior is a big concern.
I have been working for days to try to get a member of Recomsale's team to produce logs to see who turned automatic approval for affiliates on and off. They did this to allow a certain account to be approved and this cost my company money.
There is no translate feature, so I had to do this myself. And when I set up the features I found out that the system doesn't support 2 different commission/discount campaigns. You can't have a 10% commission + discount campaign for your influencers, while having a 5% commission + discount campaign for affiliates...
Also, when someone gets invited by a friend, they will receive a randomized discount code, which in default can not be combined with product discounts, and support says they can't change the default. Which is super odd for a "discount software". So you will need to manually adjust this every single time a randomized discount code will be generated for a "potential customer". I would assume that businesses will lose a lot of money, since many customers will simply just leave if the discount code doesn't seem to work.
I started to use this app today(21/04/2024), since they have quick customer care everything is fine
It was great customer support from Donna. Instantly done. I need to wait for app performance.
Just worked with Donna, she was super speedy with a request I had to remove the logo. Worked like a charm. So far so good, although my store is still not up and running, still in testing phase.
Support contacted me in 3 minutes after asking a question on a Sunday.
They are truly great
very easy to use quick customer support as well
So Far it has been amazing, very fast response time and extremely pleasant and will to go above and beyond to help you with any issues