Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited April 21, 2022

This has made our reconciliations so much quicker! And if there are any small errors, the team are quick to sort this out. Special mention to Eric, so friendly and really understands our needs! The guys here at Reconcil.ly are super responsive and have developed an app that has solved a lot of problems for us. Saved us an immense amount of time and stress. Well done team.

Giftbox Boutique
New Zealand
About 3 years using the app
MicroAngel replied March 1, 2021

Cheers for the kind words and support. All the best!

March 16, 2021

A huge saving of time and effort - this app makes shopify<>xero a breeze and is brilliantly simple, yet powerful. Could not recommend more highly!

Irish Railway Models UK
United Kingdom
About 3 years using the app
MicroAngel replied March 16, 2021

Thank you very much for taking the time to write this out. We are at your service!

Edited January 17, 2023

Immediate response from Ramon and issue resolved completely. Very understanding in understanding my issue. Thank you.

Welcome To Country - Shop
Australia
Over 2 years using the app
MicroAngel replied August 5, 2021

Thank you so much for your review — we’re at your service!

May 18, 2020

Really enjoy the simplicity of Reconcile.ly. I tried a few other apps for Xero integration but none had as smooth a setup process and exactly what I needed, which was a simple and reliable integration. I've also been impressed by the alerting - where there is an amount if cannot reconcile, it proactively let's you know and guides you through resolving any mismatch, which was very useful and helped improved our data quality!

It now just does it's magic in the background saving hours of work each week. Would definitely recommend for simple and reliable Xero integration.

Mighty Small
United Kingdom
Over 2 years using the app
MicroAngel replied March 1, 2021

We're so glad you're finding value in the automatic alerts, they do save a bunch of time when reconciling against a tricky transaction!

January 12, 2023

Works well to reconcile our Shopify payments to Xero. Also, very responsive and helpful support team.

Xocolatl Small Batch Chocolate
United States
Over 2 years using the app
June 26, 2021

I use Shopify for online sales and Point of Sale and used to dread the Shopify aspect of my quarterly VAT (tax) return. Have now been using this app since April, and am saving hours, possibly days, of manual input each month. 100% recommended! Customer support has also been fast and friendly. SO pleased this app was recommended to me. Definitely give it a try!

SUBaCOMIC
United Kingdom
Over 2 years using the app
MicroAngel replied June 26, 2021

Woohoo! Thanks so much for your kind words Simon. Our mission is to simplify Shopify accounting for you! We’re at your service!

May 20, 2022

Really good app, certainly the most stable and cost effective for pulling data through to Xero. Team are really quick to respond and provide great help when it is needed.

The Copper Pan Fudge Company
United Kingdom
About 2 years using the app
MicroAngel replied May 26, 2022

Really appreciate the kind words. We're at your disposal, please don't hesitate to reach out if you ever need anything, especially feature requests!

All the best

September 27, 2022

Really awesome app and even better service! Would highly recommend to others. The service is better than most companies I have worked with.

LisaSarah Steel Designs NZ
New Zealand
Almost 2 years using the app
MicroAngel replied October 19, 2022

Really appreciate your review. It's been our pleasure to be at your service over these past 2+ years :)

February 14, 2022

We use Reconcile.ly to export online orders to Xero via Shopify and Paypal gateway and 99% of the time the sync is perfect. For the 1% that end up with issues, the support team at Reconcile.ly are fantastic and very responsive. Eric has helped me out a number of times with queries of varying complexity, quickly correcting any glitches or doing research on my most recent harder query on exchanges. Definitely recommend this app for Shopify/Xero integration.

USTUDIO
United Kingdom
Almost 2 years using the app
MicroAngel replied February 14, 2022

Thanks so much for your kind words. We've got your back!

Edited February 2, 2023

The functionality of the app is good. We run 3 different shopify stores and the app is pivotal in porting our sales over to Xero as an invoice record for our daily reconciliation. We ran into some issues with billing spanning late 2022 to now but thankfully Eric and the team were able to resolve this and get us back on track and assist with invoice mapping to ensure we imported correct data.

Racehub NZ
New Zealand
Almost 2 years using the app
MicroAngel replied January 22, 2023

Hello. Looks like you submitted two identical reviews.

I’m sorry you had this experience with the app. Stability is one of our staples, and sometimes things can certainly get in the way should Xero APIs not play nice, as is the case whenever we attempt to collect ledger accounts if the API is down. This can cause unforeseen results in which our only option is to react.

The extreme majority of our customers don’t experience the volume of bugs you are describing, which is why I’d like to followup to understand your issues a little better and solve them for you.

It seems you also have open support tickets. It would be ideal to be able to solve your support tickets and resolve this for you.

Looking forward to it