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I had heard of thank you page, but didn't know I could use the app! Thanks to the support that helped me choose the template! With the application, creating the page is very easy without the need for additional skills! Thank you!
Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎
Lee-Ann was very helpful sorting out an issue I had promptly and was lovely to deal with.
Thank you for your review of our Shopify app! We're so glad to hear that you're happy with it so far. We put a lot of time and effort into making our app easy to use, so we're glad that you found it to be very easy to configure. We also designed our app to have a look and feel that blends in with existing webpages, so that merchants don't need to hire a developer to use it.
We're excited to hear that you're happy with our app so far. We hope that you'll continue to use it and that it helps you to achieve your e-commerce goals.
Sincerely,
ReConvert team
I would also like to add that we're always looking for ways to improve our app, so your feedback is valuable to us. If you have any suggestions for how we can make our app even better, please don't hesitate to reach out to us.
While the premise of the app is good, there are some things you might want to consider beforehand. The first is that you will be charged for every sale you make on Shopify, not just the ones generated by the app. They make this clear, but it is odd to take credit for something you didn't contribute to. They mention in their help docs, "We built it in a way that makes sure the ROI on the app is always positive." This leads one to believe that the ROI numbers are being artificially inflated. The other problem is specific to Printify users. There is no integration with them. If a customer buys an upsell item, it is not communicated back to Printify, leading to the customer missing part of their order. HUGE issue, lack of automation, and unbelievably time-consuming for high volume stores to check each order manually to look for upsell items. Their tagging system doesn't work either as I found out, hoping for a workaround. Hopefully, your experience is/was better than mine, but ReConvert is a pass.
Hi there, this is Eric the CEO.
First of all, thank you for the honest feedback. I tried calling your number but got no response, could you please get back to us? :)
The order editing feature is built to support Shopify, it's near impossible for us to support all other apps directly, so we expect other apps to build support for Shopify order editing (it's a basic requirement for fulfillment apps). We can reach out to Printify and ask when they're planning on supporting order editing & I'm 100% sure it's on their roadmap.
If Printify does not support order editing It's a much bigger issue than ReConvert upsells and you should be aware of this and communicate this to them. One thing you can do to solve this, for now, is to set the app to create a new order instead of adding the item to the original order (let me know if you need help with that).
To make things clear, we do not charge based on generated revenue because many of our stores are using the app for features such as birthday collectors, surveys, order tracking etc. Therefore, it wouldn't make sense for us to charge based on revenue, since these widgets don't generate any revenue.
That said, you will still get an insane ROI on the app if you set it up right, I don't mind jumping on a call and going over all the issues you have, I promise we can figure things up together
One last thing, you said that the tagging system isn't working, can you please explain what didn't work for you so we can fix it? We take bugs very seriously.
Please get back to me, I'll do my best to make sure you get a better experience with our app next time :)
Eric.
great news i like this app a lot because i am on the way to succeed forever including all my familie
Thank you for this positive review! good luck with your business!
This app is really nice, as it promotes a lot of good upsell features, Havent made any sale off it yet, but i only got it like 3 days ago. Setup is as easy as setting up your website theme. And during the whole process the support team was with me on chat so any time i had any questions they would answer it immediately. Plus their pricing strategy is really good as it helps new merchants get their business going before they even start to charge.
Thank you so much for your review🙏 Our support team is always here to help you 24/7. Also, we are happy that our pricing will make the business start much easier for you.
Très bon service merci !
Merci pour votre incroyable avis et vos excellents commentaires🙏
Notre équipe d'assistance est toujours prête à vous aider 😎
This app is simply amazing!! I love how it integrates into Shopify so seamlessly ! Had other upsell apps in the past that were a waste. This app is the best I've seen for Shopify period!
Thank you so much for the great review🙏, we do appreciate it.
I haven't use the app yet but when I do I will be back to give my comments on the apps. However, the rep Alex was great with helping me understand how key features worked in the app, it was very insightful. The app seems pretty good in what it is mean to do so I will try it and see how it functions. But once again the customer service was very professional and helpful.
Thank you for your great review and feedback🙏 Our support team is always ready to help and wishes you many sales😎
Supporto clienti SUPER! ottima applicazione,spero di riuscire ad usarla sempre al meglio per aumentare lo scontrino medio sul mio negozio,sono gentilissimi e ti aiutano a fare tutto ciò che chiedi! TOP
Grazie per aver recensito la nostra app Shopify! Siamo così felici di sapere che hai trovato il nostro supporto clienti SUPER e che sei soddisfatto della nostra app.
Dedichiamo molto tempo e impegno alla formazione dei nostri agenti del servizio clienti affinché siano gentili e disponibili e siamo lieti di sapere che sta dando i suoi frutti. Abbiamo anche progettato la nostra app per essere facile da usare ed efficace, in modo che i commercianti di tutti i livelli di esperienza possano utilizzarla per far crescere le loro attività.
Siamo così felici che tu speri di essere sempre in grado di utilizzare al meglio la nostra app per aumentare lo scontrino medio del tuo negozio. Siamo fiduciosi che la nostra app possa aiutarti a raggiungere i tuoi obiettivi e siamo sempre qui per supportarti lungo il percorso.
Cordiali saluti,
Riconverti squadra
Vorrei anche aggiungere che siamo sempre alla ricerca di modi per migliorare la nostra app, quindi il tuo feedback è prezioso per noi. Se hai qualche suggerimento su come possiamo migliorare ulteriormente la nostra app, non esitare a contattarci.
its was a very good experience I really like this app, it's very easy and fast. thank you so much 10/10 (y)
Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎