ReConvert Upsell App & Bundles

The customer service is really great and very helpful with this app. Thanks Shafta for all the nice tips to get things going for me in the updated app!

I was unsure whether my settings in the app and my store were working properly together. Saumya from ReConvert solved my uncertainty in no time at all. She also sent me a link that helped me a lot with the flow settings. I can highly recommend her!

very useful app, better than most of the apps i
ve explored and the customer support is extremely helpful with answering my queries and even actioning for me

Riya is absolutely amazing!!! She went in and fixed our whole site super easily! So grateful for her quick responses and help!! She even messaged me back with in the hour she said she would! You have a great member to the team!!

Don't know if app works actually. I installed it but didn't even activate any functionality (app not working actually, not fully installed, neither with the access to the information it needed) and even though, charges where made.
Customer success does not exist, and when we escalated to the app team, the answer was some kind of "terms and conditions were clear, you didn't use it, there is nothing I can do, and we will not refund anything, even if you didn't fully install the app".

After all, we build most of the functionality the app promised from our side with the check out extensibility (I dont know if better of worst than the app, I didn't even used it!)

Very flexible upsell customisation and a super friendly and proactive support team to help through any issues. Saumya specifically was proactively checking all settings to make sure that nothing was missed or would cause confusion to customers. Without Saumya's attention to detail and help there would have been 3 issues with the way I'd configured the application. Really made me smile having someone so helpful making this easy to fix.

I love that I can always contact ReConvert and they always answer! Shafta has helped me several times and I really appreciate it!

Being a fairly new user of ReConvert, i was still a little bit confused by how the app works despite watching youtube videos.

I then went to chat with customer support and I would like to thank Riya for solving my issues. I understand that it is not easy working as customer support as they have so many queries from different clients to answer to.

But nonetheless, Riya was very patient in assisting me throughout the whole time and her replies were very prompt as well despite me being away at times.

Thank you so much once again Riya! I wished the world had more customer support like you :)

Pricing is super confusing. When it says you'll be charged based on usage fees, I would think that means for the actual app itself making me money. In the 6 months I had the app I only got 3 upsell orders but but they were charging me every month sometimes as high as $14.99 in usage fees and I'm not sure for what. So any extra money I made on the upsells went back to them and beyond. How are you charging people for sales you didn't make? And the flows are not easy to setup at all. Going to go back to honeybear upsells.

Hi , I'm Antonio from vinolog24, this app works 100% as expected, no any bad impact on the website performances and it increases our monthly conversions with the postpurchases.
I recomend it.