Anmeldelser (5.282)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 96 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
8. maj 2024

Super helpful with amazing support. Ash and Alex were both super helpful getting the app setup and helping me understand what was going on. Highly recommend

Growerly
Australien
5 måneder bruger appen
ReConvert 💵 svarede 15. maj 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always - Ash and Alex are indeed a great team! Their passion for helping our customers is incredible.

Always here for you 🖤

Avraham | Customer Success

9. oktober 2024

Atención al cliente 100% recomendable

CR Cosmetics
Spanien
2 måneder bruger appen
ReConvert 💵 svarede 13. oktober 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

Redigeret 22. oktober 2024

toujours aussi performent. merci à Saumya pour son aide et explication.

Lady Sens
Frankrig
2 måneder bruger appen
ReConvert 💵 svarede 6. oktober 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

8. oktober 2024

need plus plan to edit checkout!!

very bad

808TRUCK Shop
USA
14 minutter bruger appen
ReConvert 💵 svarede 10. oktober 2024

Hi 👋

I’m sorry to hear that you're disappointed about not being able to add upsells at checkout without a Shopify Plus plan.

Unfortunately, this limitation is set by Shopify, not ReConvert, as Shopify only allows upsell options at checkout for Shopify Plus customers. This restriction applies to all upsell apps across the platform.

While I wish there was more we could do, this is something that is beyond our control.

Best regards

Avraham
Director of Customer Success
ReConvert

9. juli 2024

Very good service

Sleep Go
Vietnam
Cirka en måned bruger appen
ReConvert 💵 svarede 10. juli 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

8. juli 2024

good service and appreciate Anastasia for her help!

Summer Frezz
Norge
5 dage bruger appen
ReConvert 💵 svarede 10. juli 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Anastasia really takes the time with our customers to make sure that they're well looked after!

Always here for you 🖤

Avraham | Customer Success

3. oktober 2024

Je viens tout juste d'installer l'app, donc je n'ai pas encore d'avis sur son efficacité, en revanche je peux déjà dire que l'installation est très facile, et le service client au top !
Je viens de terminer un chat avec Saumya, qui m'a expliqué très clairement comment changer la langue des widgets (qui sont par défaut en anglais), et qui m'a donné une réponse rapide, courtoise et très professionnelle.
Merci beaucoup :)

ALLMEMBERZ
Frankrig
Cirka en time bruger appen
ReConvert 💵 svarede 6. oktober 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

16. juli 2024

Shafta has really helped me in terms of questions that i had and helped me to revert back to old version since my mentor was following that

Refine Goods
USA
Cirka en time bruger appen
ReConvert 💵 svarede 18. juli 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents and I'm delighted she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

3. maj 2024

Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's notice. They claim I have been using the app, yet I have screenshots proving they never had access to my customer data, which is essential for the app to function correctly. The app was disconnected after the free trial because it didn't bring any extra sales whatsoever. Yet, they continued to take money from sales they did not contribute to in any way.

MVE BOUTIQUE
Australien
Mere end et år bruger appen
ReConvert 💵 svarede 5. maj 2024

M,

Thank you for sharing your experience. I'm sorry to hear about your frustrations.

Our records show that:-

- When you installed the app, permission was provided to charge up to a maximum of $799, in accordance with the pricing terms, was agreed to you by you.
- You had a 30 day trial beginning on 29 December 2022.
- On 21 January 2023 you were charged your first charge of $89.99 as you had between 1,000 and 1,999 orders.
- Since then, and continuing until 17 March 2024, you were charged $89.99 per month (as the number of orders remained the same).

Some months you were also charged a commission of 0.75% on orders where ReConvert technology generated the sale.

On 17 April 2024 you were charged $49.99 as your total orders in this month dropped to between 500 and 999 orders.

On 25 April 2024 you uninstalled ReConvert and made claims that we had fraudulently been taking your money since January 2023.

I would like to help address your concerns and improve your experience. I would personally like to speak with you to understand your goals better and see how we can assist you in achieving the results you want using ReConvert.

Please reply to my email from a week ago, so we can schedule a call. I'm here to assist you and find a resolution together.

Thank you again though for taking the time to share your perspective.

Best regards

Avraham | Customer Success

27. juli 2024

snelle service, top

Mareno-Aarhus
Holland (Nederlandene)
3 måneder bruger appen
ReConvert 💵 svarede 29. juli 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success