ReConvert Post Purchase Upsell , 4.563 anmeldelser
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Efter bedømmelse
Support is good - I think it is time for an update in terms of how things should look as it feels very 2017 and I can't change the accept button color to anything other than black or white which others have this ability. It would be great to see this app have a refresh of its internal dashboard which is optional but main thing is the checkout thank you page, these could be displayed better or we should have access to more options in terms of modern styling.
Thank you for your valuable feedback! We're glad to hear that you've found our support to be helpful. We understand your concerns about the appearance of the checkout thank you page and the limitations you've encountered with button color customization. Your feedback about modernizing the internal dashboard and providing more styling options is duly noted.
We're constantly striving to improve ReConvert, and your suggestions are invaluable to us. Enhancing the user experience and providing more flexibility in design options are priorities for us. We'll definitely take your suggestions into consideration as we work on future updates.
If you have any further thoughts or specific features you'd like to see added, please feel free to share them with us. We're here to ensure that ReConvert meets your needs and exceeds your expectations. Thank you for choosing ReConvert, and we appreciate your support!
Makes it so much easier to sell extra products
Hi!
Thank you so much for your 5* Review. When our customers express how much extra they're ReConvert-ing this makes us smile with pride! 🖤
Jordan | Customer Care
Alex from Reconvert was AMAZING. He took the time to walk me through all of my questions and helped me optimize the ap to its full potential. I just started using the ap so dont have any results to share yet, but the customer service that these guys provide it top tier!! Amazing work gents!
Thank you for your wonderful feedback! We're thrilled to hear that Alex from ReConvert provided you with amazing support and took the time to walk you through all of your questions. Customer satisfaction is our top priority, and we're committed to helping you optimize the app to its full potential. We appreciate your kind words about our customer service and are excited to see the results once you start using the app. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing ReConvert, and we wish you great success with your endeavors!
Best post-purchase upsell app we have ever used. we have been using the app for a year now. their support system is excellent.
Thank you for your glowing review! We're thrilled ReConvert has been the best post-purchase upsell app you've used, and we appreciate your loyalty over the past year. Your satisfaction and success are our top priorities, and we're committed to continuously improving ReConvert to exceed your expectations.
Great customer support, quick replies and very understanding and patient. When I gave feedback and suggestion, they took it an implemented it. Thanks to Anastasia and Vladimir for helping me with the billing charge
Thank you for your 5* review - it means the world to us!
Anastasia and Vladimir - dream team!!
Always here for you 🖤
Jordan | Customer Care
Alex was very helpful. He set up my funnels and I am so happy.
We're thrilled to hear that Alex was able to assist you and set up your funnels to your satisfaction! Providing helpful support and ensuring our users' success is our top priority, and we're glad we could deliver on that for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our service, and we wish you continued happiness and success with your funnels!
It is meh. It doesn't work with personalized products because you can't direct shoppers to the product page... and if you do NOT direct them to the product page you'll spend your time contacting customers manually 1 by 1 to get their customization details. The product comments do not sync to Shopify or Klaviyo. And the birthday form is pre-populated with today's date, so more than half of the 100+ submission I received were with the current date, making this feature pretty much useless also.
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
Great App! Easy to use! Good customer success team
Yes!! Received the review you promised! So happy that our hard work was acknowledged with your kind review!
Always here for you 🖤
Jordan | Customer Success
Great App and great customer service!
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care
Great customer service by Alex, and a wonderful app! Conversion rates have been amazing so far
Thank you for your 5* review - it means the world to us!
Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care