Reseñas (5.416)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
7 de enero de 2025

What a pathetic experience. This is so expensive and they just charge me 101 USD for 13 days even usage in this period was almost zero. I have just uninstall the app and never going to use it. when there is no transparency. Please stay from this app.

Harriet Ark
Estados Unidos
Alrededor de 1 año usando la aplicación
ReConvert 💵 respondió 9 de enero de 2025

Hi

Thank you for sharing your feedback and sorry to hear that you're frustrated. I have checked the chat logs and cannot see any interaction with our customer care team.

Our ...

5 de febrero de 2025

The pricing is misleading on the shopify pricing table and we experienced only 3 orders that converted out of more than 550 orders in one month. Since the pricing is based on how many orders your store has, it ended up charging us more then we even converted.

Three Six Five Journals
Canadá
3 meses usando la aplicación
ReConvert 💵 respondió 10 de febrero de 2025

Hey Jessica

I’m really sorry to hear that you had a frustrating experience with ReConvert - our goal is always to provide value, not frustration.

I’ve just sent you an email ...

Fecha de modificación: 2 de marzo de 2025

Edited to add an update involving my interactions with Jordan specifically. First - I was told my issue would be resolved on a day that the development team didn’t work and the update I requested on that day (the day the development team didn’t work) and I was told the development team (who was not even working) looked at the variant image issue and the issue was resolved. I showed them ...

brows by bossy
Estados Unidos
5 días usando la aplicación
ReConvert 💵 respondió 2 de marzo de 2025

*Edit: 4 March 2025

Amanda has now uninstalled the app after repeatedly escalating beyond reason, making baseless accusations, and refusing to engage constructively with our ...

Fecha de modificación: 25 de enero de 2025

UPDATE: IT'S BEEN FEW MONTHS UNINSTALLING THEY ARE STILL CHARGING YOU EVERY MONTH MINIMUM OF 4.04£ totally CRAZY.
DO NOT USE THIS APP

complete scammers. they take money from your store even though their app doesn't work "Riya" especially ignored me for weeks even though I told her the app is not working on my store. they said they would fix it and 1 week later I texted again they forgot, but they ...

Tights & Toes
Reino Unido
14 días usando la aplicación
ReConvert 💵 respondió 31 de diciembre de 2024

Update:->

Hi Kaan,

Thank you for updating your feedback - I've updated ours here too. I’m truly sorry to hear about the issues you’ve experienced with ReConvert, and I want ...

9 de diciembre de 2024

I recently had the chance to use this app, but my experience was far from satisfactory. One major issue I encountered is the company behind the app. Unfortunately, they seem to lack transparency and reliability in their customer engagement.
A particular area of concern is the invoices sent out to customers. I strongly advise anyone using this app to double-check the invoices you receive—they may ...

Talis Us
Estados Unidos
6 meses usando la aplicación
ReConvert 💵 respondió 11 de diciembre de 2024

Hi Talis

Thank you for sharing your feedback. I'm truly sorry to hear about your negative experience with our app and our amazing customer care team. While we take your ...

16 de enero de 2025

That annoying thing is always there, always asking me to write a review.

HOOOYI
Estados Unidos
4 meses usando la aplicación
ReConvert 💵 respondió 20 de enero de 2025

您好

非常感谢您的反馈!我很抱歉给您带来了这样的困扰,我完全能理解您的感受。

我已经通过消息联系了您,希望可以进一步帮助解决您的问题,并向您展示 ReConvert 的真正价值。如果您愿意,我们可以安排一个快速的通话来讨论。我希望您能稍微会一点英语,这样我们可以一起解决问题 😊。

期待您的回复!

真诚的问候,
Avraham
客户成功总监

5 de noviembre de 2024

Pricing is super confusing. When it says you'll be charged based on usage fees, I would think that means for the actual app itself making me money. In the 6 months I had the app I only got 3 upsell orders but but they were charging me every month sometimes as high as $14.99 in usage fees and I'm not sure for what. So any extra money I made on the upsells went back to them and beyond. How are you ...

Sustainable Grace
Estados Unidos
6 meses usando la aplicación
ReConvert 💵 respondió 7 de noviembre de 2024

Hi,

I'm sorry to hear you’re unhappy with our pricing. While of course it's your choice which apps you choose to use (and whether that includes our own!), I'd like to address ...

19 de diciembre de 2024

charged without our consent, app only upsold once and then wasn't live for days, will request refund of $29 USD

KozeKandles
Canadá
Alrededor de 1 mes usando la aplicación
ReConvert 💵 respondió 22 de diciembre de 2024

Hi

Thank you for sharing your feedback and bringing this to our attention.

We’re sorry to hear about your experience. Our system operates based on the subscription status ...

3 de noviembre de 2024

Charged me for over a year when the app was never used. They won't refund for it, for some reason, despite no usage at all.

ThermoCheck
Estados Unidos
Más de 3 años usando la aplicación
ReConvert 💵 respondió 4 de noviembre de 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about the issue you say you've experienced with charges.

I'm going to reach out privately to assist and to get ...

27 de septiembre de 2024

HORRIBLE EXPERIENCE. We saw some extra charge on our billing statement, and reached out to understand why. The customer service was BEYOND unhelpful, simply copy-pasting their FAQ about general pricing. Was not able to confirm which plan we were on, what charge we were supposed to have on a monthly basis, and what was the extra charges applied there, except that it's "dynamic pricing". When I try ...

Koop
Canadá
Casi 3 años usando la aplicación
ReConvert 💵 respondió 29 de septiembre de 2024

Hi M-P

I'm sorry to hear you’re unhappy with the charges you received.

I am particularly sorry to hear about your perception that my team were beyond unhelpful. This isn't ...