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Got support from Saumya who was very helpful and ensured me that everything worked as should. Still on my trial period of this app. Not sure what I think about the fact that it seems to be a bit buggy with flows not showing up on my preview page and warning text that apparently wasn't an issue...Would otherwise have been a 5 star with the fast and helpful support.
Hey!
Thank you for your 4* review and I'm pleased you are happy!
I'm glad Saumya was able to help you!
If 4 *s is good, is 5* not better? :-) How can we get this to 5* for you? We want all our customers (or as many as possible!) to have 5* experiences!
Always here for you 🖤
Jordan | Customer Care
nice and helpful!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Great app, and the customer service is great, Alex helped me in everything I asked him, definitely a great person to have in your team, he knew everything and responded quickly.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy Alex was able to assist! Always going the extra mile! That's what I love to hear!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Great customer service helped each step of the way
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad our team was able to assist!
Always here for you 🖤
Avraham | Customer Success
thank you Saumya for your excellent support today!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy Saumya was able to help!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Excellent App & Support Right from the Start!
I just installed ReConvert, and I’m already so impressed! Ash from the support team helped me set up everything perfectly and went above and beyond to make sure everything was running smoothly. His assistance made the process quick and easy, and I couldn’t be happier with the support.
Highly recommend!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Ash was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I miss the old interface, but the customer care is great, I had some problem and the support guide me through all the steps!!
Thank you for your feedback! Glad your experience with our 24/7 care tea was great.
We appreciate your honesty regarding the old interface and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.
Please email care@reconvert.com and write Jordan in the subject and we can try to build what you are looking for!? Our Product Managers regularly check feature requests so if we're able to do something, we try our best to do so!
Best wishes!
Jordan | Customer Care
Annastacia has been wonderful. Prompt customer service and she even helped to set up the app for me. 10/10 recommend
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Anastasia doing her thing... Lovely to hear!
Always here for you 🖤
Avraham | Customer Success
Great! Relieved it came on time
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
ReConvert support has always been fantastic. I am not a big fan of their new UI, so I had to revert back. However, Anastasia from the support team took care of everything for me seamlessly.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
There is a little bit of a learning curve with the new version but features are coming out all the time and can do a lot more with it going forward!
Always here for you 🖤
Avraham | Customer Success