ReConvertir UpSell y CrossSell

ReConvertir UpSell y CrossSell

Reseñas (5.353)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
1 de agosto de 2024

Im not going lie, the application is hard to navigate and it can get very confusing. But overall, the customer service is wonderful and very helpful and answers right away! The application is good for upselling items in your store and automatically does it for you and collects data for you can have a better understanding where your audience is targeting and coming from. Its a good app, just needs a better interface so it can be user friendly.

MagniPros
Estados Unidos
Alrededor de 2 años usando la aplicación
ReConvert 💵 respondió 6 de agosto de 2024

Hi

Thank you for your 4* review on the app store. Glad Anastasia was able to help so much!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've emailed you, can you come back to me?

Thanks!

Jordan
Customer Care

18 de octubre de 2024

I had some questions regarding the setup but it was quickly addressed and my setup needs were taken care of very promptly. Amazing customer service! I'm excited to see the impact that ReConvert has on my average order value.

The Shop at One Exceptional Life
Estados Unidos
Alrededor de 2 horas usando la aplicación
ReConvert 💵 respondió 20 de octubre de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

3 de noviembre de 2024

SOOOO Helpful and prompt! Thank you so much!

Den & Drew
Estados Unidos
Alrededor de 1 mes usando la aplicación
ReConvert 💵 respondió 6 de noviembre de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

14 de agosto de 2024

This application is an easy way to boost sales.
I have been using it for a long time now.

SSS store
Japón
3 meses usando la aplicación
ReConvert 💵 respondió 20 de agosto de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

23 de agosto de 2024

Very nice app, with a good customer service. Soumya was very kind and helpful!

Alexis Mode
Países Bajos
3 meses usando la aplicación
ReConvert 💵 respondió 28 de agosto de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success

3 de septiembre de 2024

ho avuto la necessità di contattare il servizio clienti reconvert, mi ha assistito Alex, che dire, è stato collegato al mio account per mezz'ora, mi ha aiutato a configurare il tutto e ottimizzare al meglio le impostazioni postvendita. questa applicazione la consiglio al 100%, aiuta molto nelle vendite ma soprattutto a creare fiducia nel cliente. Top

La Bottega del Dido.
Italia
Casi 2 años usando la aplicación
ReConvert 💵 respondió 5 de septiembre de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Alex really gets to the point very quickly! Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

1 de diciembre de 2024

Very bad support. Very slow responses. I had a technical issue and waited more than two days, and still, no one assisted.

Manga Sketch
España
5 días usando la aplicación
ReConvert 💵 respondió 8 de diciembre de 2024

Hi Manga Sketch,

I’m sorry to hear about your experience. Customer support is one of the most valuable and loved parts of the service ReConvert provides, and we pride ourselves on offering a level of support and dedication unmatched by any other app we know of in the market.

That said, I understand how frustrating delays can be. Bugs do take time to resolve, but I assure you that your issue was logged promptly and is in progress. Were those two days a weekend by any chance?

Please know we are working hard to resolve this and truly appreciate your patience. I’ll also be reaching out to you personally to make sure your issue gets the attention it deserves.

Best regards,
Avraham
Customer Success Director

16 de octubre de 2024

Great service!

Kate Backdrop
China
Más de 1 año usando la aplicación
ReConvert 💵 respondió 20 de octubre de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

22 de septiembre de 2024

great app and team, especially shafta she was helpful and patient

Nova
Reino Unido
2 meses usando la aplicación
ReConvert 💵 respondió 29 de septiembre de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy you found Shafta to be so helpful!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

Fecha de modificación: 30 de julio de 2024

Update:
Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him!

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I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate!

Do not waste your time with them because they will not help you in case you face any real problems with them!

And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!

FastKeys
Egipto
2 meses usando la aplicación
ReConvert 💵 respondió 28 de julio de 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager