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Don't know if app works actually. I installed it but didn't even activate any functionality (app not working actually, not fully installed, neither with the access to the information it needed) and even though, charges where made.
Customer success does not exist, and when we escalated to the app team, the answer was some kind of "terms and conditions were clear, you didn't use it, there is ...
Hi F!👋
Avraham here, Director of Customer Success.
Thank you for your feedback, and we’re sorry to hear about the issues you experienced. I understand how important it is for ...
Very bad support. Very slow responses. I had a technical issue and waited more than two days, and still, no one assisted.
Hi Manga Sketch,
I’m sorry to hear about your experience. Customer support is one of the most valuable and loved parts of the service ReConvert provides, and we pride ...
with regret donot usefull anything from it
Hi Pink Life,
I was truly surprised to see your review 😟, as most of our merchants find exceptional value with ReConvert - many even achieving over 4000% ROI! 🚀 It looks like ...
kostenlosen plan ausgewählt und über 100 Euro bei uns abgebucht, Traurig
Hallo!
Vielen Dank für Ihr Feedback! Es tut mir leid, dass es zu Missverständnissen bei der Preisgestaltung von ReConvert gekommen ist. Ich habe Ihnen eine Nachricht gesendet ...
Completely un-user friendly. The quick set up has been removed so it required a confusing manual set up only. The help videos they offered still referred to the quick set up and so completely unhelpful.
Hi,
Thank you for your feedback, and I’m really sorry to hear about the difficulties you experienced setting up the app.
Our 24/7 support is available to assist with getting ...
Would have put zero if if was possible. The app is a complete joke.
1. Most clients were not shown with the offers.
2. Multi currency is according to the customer support not supported by the app BUT few clients in multi were showned the offers.
2. Post purchase is not compatible if you have discount on your store.
Customer service is really trying their best to solve problems but the app just ...
Hi
I'm sorry to hear that you aren't a fan of the new update! 99% of our customers love the new functionality once they've set everything up!
Please come back to me by email, ...
Die App ist mit Vorsicht zu geniessen. Sie wurde geupdated und auf einmal waren vier Flows aktiv, die ich gar nicht wollte bzw. mit unserer Logistik abbilden kann.
Keinerlei Information, nichts. Unglaublich
Hallo D,
Danke, dass Sie uns darauf aufmerksam gemacht haben. Es tut mir wirklich leid, dass das jüngste Update für Verwirrung und Frustration gesorgt hat. Ich habe mich ...
Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's ...
M,
Thank you for sharing your experience. I'm sorry to hear about your frustrations.
Our records show that:-
- When you installed the app, permission was provided to charge ...
Stupidly expensive app. Taking money not just on the orders created through post-purchase but based on your stores own hard earned orders is unfair. This app resulted in 2 extra small discounted orders totalling $28 but charged $80 because our store has many unrelated orders. Stay clear! Looking at a few of their 5 star reviews they seem fake. Stay clear this app is a scam
Hi T
I'm sorry to hear you’re unhappy with our pricing. While it's your choice to use our app, I'd like to address your concerns directly and make things right.
I assure you ...
You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.
Hi,
Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.
I want to clarify that ReConvert fully supports ...