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Alex was super helpful and quick to answer my questions.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Our customers always seem to love Alex's detailed technical knowledge.
Always here for you 🖤
Avraham | Customer Success
Anastasia was very responsive, and very helpfull! She was helping me with my questions and also with setting up the app.
She's very nice, fast and she's
doing a great job!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Anastasia was able to assist!
Always here for you 🖤
Avraham | Customer Success
The setup on this (for a newbie to this type of app) was very unfriendly. Luckily Ash was great and set it all up, as well as answering ALL of my MANY questions very patiently. I have to wait to test it tomorrow. I'm excited to see the upsells it helps me acquire! I'd give it 5 stars, but the setup is rough and no clear examples. But great customer service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. So proud of the team as always.
Always here for you 🖤
Avraham | Customer Success
Very good service, Alex was really helpful absolute legend!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Alex is great and always goes the extra mile for customers! I'm delighted he was able to help you!
Always here for you 🖤
Avraham | Customer Success
You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.
Hi,
Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.
I want to clarify that ReConvert fully supports all Shopify-supported features, including checkout upsells. However, it’s true that Shopify limits certain checkout functionalities, like using checkout upsells, to Shopify Plus merchants due to their platform restrictions, not our own.
We always strive to provide a clear experience, and we’ll definitely take your feedback into account to make sure this information is more visible. I’m sorry for any confusion this caused, and if you have any questions or need help with another feature that doesn’t require Shopify Plus, we’d be happy to assist.
I'm going to reach out privately to assist
Best regards,
Jordan
Customer Care Supervisor | ReConvert
riya was awesome
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Riya was able to assist!
Always here for you 🖤
Avraham | Customer Success
Thanks to Shafta for the quick help and explanations :)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Shafta was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Great win win service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Very good App and one of the nicest supports I ever witnessed. Thank you very much Anastasia!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Anastasia was able to help you! What a glowing reference!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Order waarde is gestegen na het downloaden hiervan
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success