ReConvertir UpSell y CrossSell

I've been using this app for almost a year now!

Great app and highly recommend.

My shopify store has been inactive for two years. This company, without my permission, started charging me for their subscription when I never agreed to any fees. Avoid!!

This app, though may be useful for some, is not a good product for small businesses or those starting out. If you have little to no sales in your store, this app will still charge you the $4.99/month usage fee. The moment you go over your 30 day "trial" you will be charged. So..just take that with a grain of salt.

Review edit:

I will say Avraham definitely tried to do his due diligence to try to rectify the situation. Through consistent attempts to try to get ahold of me to messages to communicate with me while I was temporarily unavailable.

I still feel this app is not small business friendly. If they perhaps got rid of their minimum tier of charging $5/month for anything under 50 orders to give a small business a chance to grow, but it isn't cost effective if you have few sales, and this app doesn't capture any upsells. I can't raise my star rating until I'd actually have a good chance to use the app, not going to be possible with their current pricing structure.

Edit # 2 -

Avraham is very persistent to try and rectify the issue with me in regards to my app and my experience. You can tell he cares about his product and has belief that it works.

I still very much stand by my previous review. This app is NOT small business friendly. Here are the facts for my use case:

I am a small business, recently started in February, haven't built up a lot of organic traffic yet.

1. Installed app - Fairly easy to install. Funneling was somewhat simple through enough trial and error and clicking through settings to make sure to get everything the way you want.

2. It will count how many carts and sales you've had and will let you know when an offer was put through through their charting.

3. When testing the app, the layout looked clean.

4. Offers were made. As I didn't have many transactions, tries were very limited as to the number of offers attempted.

5. I achieved 0 upsells as a result of this app.

6. 2-3 days after the 30 days was up, I was charged their $4.99 fee.

App was NOT worth $5.00/month for the limited amount of upsells this app offers to my customers.

In summary, while Avraham's dedication to customer service is commendable, the app's pricing structure is not conducive to small businesses just starting out. Without a more flexible pricing tier that accommodates lower sales volumes, I cannot recommend this app for new or small businesses. The potential for upsells does not justify the monthly fee given my current sales volume and experience.

If you are a store that has some decent traffic and sales, this app is worth a shot.

Upgraded review star rating from 1 to 2 based on Abraham's willingness to work with me to find a solution that would work for both of us.

It's a really great APP with excellent customer service! Super quick replies when I had questions or things I couldnt work out how to do.

A total newbie and needed the standard discount rate adjusted - which I couldn't find - then Ash quickly responded and helped me out! Great CS employee I would say ;)
Besides that, the app works super easy!

One of the best post-purchase upsell apps! Thanks to Vladimir for the great live chat support! Answered to all my questions.

I didn't know what I was doing and had to use the Chat and they did it for me so Thanks a Bunch that earned a 5 star from me.

Awesome app, really nice features and Customer Support is incredible. Shoutout to Alex! Really kind and willing to help. He suggested me changes to my funnels and offered to make every single change himself!

Customer service with Alex is excellent and the app definitely does what it is supposed to do! Thanks again!

Thank you, Ash. Very great customer support.