ReConvertir UpSell y CrossSell
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (5.379)
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Great customer support
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Anyone in particular? Let us know - care@reconvert.com
Always here for you 🖤
Avraham | Customer Success
Amazing customer support, able to help and solve my problem in seconds, special thank you to Alex
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I am so glad you have found Alex and the team's support to be so helpful! Happy he was able to respond quickly and help you resolve your issue!
Always here for you 🖤
Avraham | Customer Success
What a pathetic experience. This is so expensive and they just charge me 101 USD for 13 days even usage in this period was almost zero. I have just uninstall the app and never going to use it. when there is no transparency. Please stay from this app.
Hi
Thank you for sharing your feedback and sorry to hear that you're frustrated. I have checked the chat logs and cannot see any interaction with our customer care team.
Our system operates based on the subscription status within the Shopify app store, and charges are applied according to our app's terms and conditions that you approved when you installed the app. You can find out more here: https://help.reconvert.io/en/article/reconvert-pricing-for-shopify-how-much-does-reconvert-cost-1wpfs0v and we have a handy calculator that merchants can check in advance how much the app is likely to cost them here:- https://reconvert.webflow.io/#pricing
I've reached out to you directly to address this issue, and we’re currently waiting for your response. Please reply to our message so we can review your case again and work on a resolution.
We truly value your business and hope to turn this experience around for you.
Best regards,
Jordan
Customer Care Supervisor
ReConvert
Anastasia à su répondre à mes questions et régler mes problèmes .
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Good app to reconvert clients on a second purchase. Anastasia and rest of customer care are great!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. So proud of the team as always - Anastasia is great!
Always here for you 🖤
Avraham | Customer Success
A total newbie and needed the standard discount rate adjusted - which I couldn't find - then Ash quickly responded and helped me out! Great CS employee I would say ;)
Besides that, the app works super easy!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Ash is so clear in the way he explains everything! I love that Ash was able to respond quick and help you resolve your discount issue!
Always here for you 🖤
Avraham | Customer Success
Super application !
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Awesome customer support from Alex to help get things up and running smoothly!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Alex was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
Excellent customer service, thanks Anastasia!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Anastasia always takes her time to deal with customers thoroughly!
Always here for you 🖤
Avraham | Customer Success
saumya was great, quick service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy that Saumya was able to help you out!!
Always here for you 🖤
Avraham | Customer Success