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Anastasia went above and beyond to help me with my store. Great service and much appreciated!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. So proud of the team as always - Anastasia is great!
Always here for you 🖤
Avraham | Customer Success
Estupendo Alex, como siempre, atento, amable y atento y siempre con ganas de prestar sus servicios.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Alex was able to assist!
Always here for you 🖤
Avraham | Customer Success
Great App and very fast, responsive, and helpful customer service, especially Anastasia has helped me and my team tremendously Thank you!
Thank you so much for your kind words! We're thrilled you find ReConvert a great app and that our customer service has been fast, responsive, and helpful.
Anastasia is one of our superstars, and we're so happy to hear she's been tremendously helpful to you and your team. We strive to provide excellent support and ensure our users have a smooth experience, so it's wonderful to hear we're achieving that.
If there's anything else we can do to support you or your team in the future, please don't hesitate to reach out. We're always here to help you make the most of ReConvert and achieve your e-commerce goals.
It is meh. It doesn't work with personalized products because you can't direct shoppers to the product page... and if you do NOT direct them to the product page you'll spend your time contacting customers manually 1 by 1 to get their customization details. The product comments do not sync to Shopify or Klaviyo. And the birthday form is pre-populated with today's date, so more than half of the 100+ submission I received were with the current date, making this feature pretty much useless also.
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
Great app, great customer service. Alex and the rest of the support team have been so quick to answer questions.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. I'm so glad Alex and the rest of the team were able to assist you!
Always here for you 🖤
Avraham | Customer Success
It definitely helps increase revenue and the support is great!
Thank you for your amazing review and feedback🙏
Our support team is always ready to help 😎
amazing support
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
This app is definitely a priority upon owning an e-commerce brand/platform of any such! With it's fascinating to luxury touch & feel for a website, this app offers multiple benefits & capabilities. Anyone suggesting or looking into a post purchase upsell should definitely download this app. If there's something misunderstood, support is right there to help within minutes. Try it, you won't be displeased!
You're absolutely right! ReConvert is a game-changer for any e-commerce brand looking to boost their bottom line and create a truly premium post-purchase experience.
The stunning designs and seamless integration with your website deliver that extra touch of luxury, while the powerful upsell capabilities help you turn casual shoppers into loyal customers.
And you're spot on about the amazing support team. Whether you're a seasoned pro or just starting out, they're always there to answer your questions and guide you towards success.
So ditch the hesitation and give ReConvert a try! You won't be disappointed.
P.S. We love your enthusiasm! Feel free to share any specific features you've found particularly helpful, or any tips you have for other users.
Recien la estoy empezando a usar y la verdad si me gusta mucho, se puede personalizar los UpSell y CrossSell con los productos que prefieras, y los que quieras. Hay un plan muy accesible si se esta iniciando. Y algo que creo hace la diferencia es su excelente servicio y soporte, si algo no puedes configurar te ayudan enseguida. La recomiendo
¡Ey!
¡Gracias por tu reseña de 5* y me alegra que estés feliz!
Me alegra que hayamos podido responder a sus preguntas. Muy orgulloso del equipo como siempre. ¡Nos hace muy felices cuando nuestros usuarios comerciantes notan la excelente propuesta de atención al cliente!
Siempre aquí para ti 🖤
Jordan | Customer Care
great customer service. they actually help a lot
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. So proud of the team as always - was there someone in particular who assisted you? We'd love to know - care@reconvert.com
Always here for you 🖤
Avraham | Customer Success