ReConvertir UpSell y CrossSell
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (5.381)
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Por calificación
It's a great app and the customer service team was very helpful and answered all my questions.
Thanks Alex
Thank you for your 5* review - it means the world to us! I'm glad Alex outdid himself once again with the level of support!
Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care
Bueno
¡Hola!
¡Gracias por tu reseña de 4* y me alegra que estés feliz!
Si las reseñas de 4* son buenas, ¿no son mejores las de 5*? :-) ¿Cómo podemos hacer que esto sea de 5* para ti? ¡Queremos que todos nuestros clientes (o tantos como sea posible) tengan experiencias de 5*!
Siempre estamos aquí para ti 🖤
Jordan | Customer Care Supervisor
ReConvert
Great customer service from Vladmir!! He checked up on me proactively and helped me with some questions! Looking forward to the post purchase upsells!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Vladimir is great!
Always here for you 🖤
Avraham | Customer Success
I have used ReConvert for years. It's good. It works. HOWEVER. Reconvert has made a big move to push its customers to upgrade to the new ReConvert. Do NOT upgrade.
The basic features of the app simply do not work in their current state. There are a ton of bugs. Upgrading has caused me many headaches in attempting to fix problems and find workarounds for things that worked before without any issues. Basic features simply don't work.
They rolled out this update way too early and should walk it back. When you install Reconvert there will be a large popup and banner claiming:
"A new ReConvert is available!
Upgrade to the new ReConvert now to enjoy improved performance, design and all the exciting new features we have to offer."
Save yourself the time and headache and stick with the original version.
I have sent my bugs to the dev team. Hopefully, they fix them soon. I'll update this review when they do and the "new and improved" ReConvert actually works.
Thank you for your feedback Benjamin.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
I've sent you a message in the live chat, would be great to hear from you.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
amazing service, great app, thanks!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions!
Always here for you 🖤
Avraham | Customer Success
great customer service and works great
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. So proud of the team as always! Would love to know who helped you? Let us know - care@reconvert.com :)
Always here for you 🖤
Avraham | Customer Success
I recently appreciated Saumya's help in setting up our Thank You and Order Status pages. They are now functioning, and we are incredibly grateful.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Saumya was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
Do not recommend
By installing the app you agree to let the company charge you for orders that they have not contributed to by increasing their payment tier, and will then charge you for orders they have generated on top of this in commission. Example: If your the amount of STORE orders goes above the $4.99 monthly fee you will be charged for the next package up whether the app has created any upsell purchases or not. If it does you will also be charged commission on those upsell purchases. They seem to think they have the right to a higher portion of your profits just for having the app merely appear on your post purchase thank you page even if customers don't buy anything extra from it.
Hi there S,
Sorry you seem to have had some issues with the app!
I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)
I've been trying to call and email you but got no answer.
I really want to solve this issue for you.
Avraham | Customer Success Manager
Makes it so much easier to sell extra products
Hi!
Thank you so much for your 5* Review. When our customers express how much extra they're ReConvert-ing this makes us smile with pride! 🖤
Jordan | Customer Care
Me encanta la aplicación y el soporte tecnico es funcional y rapido. Muchas gracias especialmente a Alex
Hé!
Merci pour votre avis 5* et je suis ravi que vous soyez satisfait !
Je suis ravie que Alex ait pu vous aider à résoudre vos problèmes !
Toujours là pour toi 🖤
Abraham | Succès client