Reseñas (4.988)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 25 de julio de 2024

A very professional support team. I was quite impressed. And the app certainly has everything you could ask for - including some features not found in other apps that have helped my shop to noticeable increase post-purchase upsells. Well done and kudos to the team at ReConvert, coming from a user of 5+ years!

Spirit Magicka
RAE de Hong Kong (China)
Casi 5 años usando la aplicación
ReConvert 💵 respondió 7 de julio de 2024

Hi there

Sorry you seem to have had some issues with the new version.

I have tried contacting you. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Director

21 de agosto de 2024

I was unsure whether my settings in the app and my store were working properly together. Saumya from ReConvert solved my uncertainty in no time at all. She also sent me a link that helped me a lot with the flow settings. I can highly recommend her!

Yogella
Alemania
Casi 2 años usando la aplicación
ReConvert 💵 respondió 28 de agosto de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success

19 de julio de 2024

Wow the new featured are great, I was looking at a bundle app but couldn't find exactly what I needed. Then I updated my ReCovert app and it had all amazing features. I am super happy with this app. Great customer service as well

Sanbe Beauty, LLC
Estados Unidos
Casi 3 años usando la aplicación
ReConvert 💵 respondió 21 de julio de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

8 de agosto de 2024

I can't say enough good things about ReConvert and the incredible support I received from Alex! He truly went above and beyond to help me set everything up. His expertise and patience made the entire process smooth and stress-free. If you're considering ReConvert, know that their customer service, especially with Alex on the team, is top-notch!

Shore Break Designs
Estados Unidos
Alrededor de 1 año usando la aplicación
ReConvert 💵 respondió 11 de agosto de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Alex was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

24 de julio de 2024

Riya, in customer service, is extremely helpful and has helped me figure out a workaround to using the app. I previously stopped using the app but am now up and running and seeing cart increases already.

FitStrapsUK
Reino Unido
Casi 2 años usando la aplicación
ReConvert 💵 respondió 28 de julio de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Riya is one of our newest agents here - so nice to see she's already being praised so highly!

Always here for you 🖤

Avraham | Customer Success

Fecha de modificación: 23 de julio de 2024

The Reconvert team has helped me numerous times with my funnels and it has amounted to increased revenue!!! They team is always available to help 24/7. Add ReConvert today, you won't be sorry!

Today I was helped by Shafta and she did an excellent job while it was late at night! She made specific recommendations that will help my business so much! Great team and great customer service!

The Legacy Dream Luxury Company
Estados Unidos
Más de 1 año usando la aplicación
ReConvert 💵 respondió 24 de julio de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest care agents and I'm so glad she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

29 de agosto de 2024

One thing I will say is that Reconvert has great help available to answer questions and get things not working right fixed!

Cozy Books Corner
Estados Unidos
10 meses usando la aplicación
ReConvert 💵 respondió 1 de septiembre de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad the team was able to assist!

Always here for you 🖤

Avraham | Customer Success

31 de julio de 2024

Very nice app that if set up well can give you nice upsell sales.

Earth Art
Países Bajos
Más de 3 años usando la aplicación
ReConvert 💵 respondió 4 de agosto de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

Fecha de modificación: 30 de julio de 2024

Update:
Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him!

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I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate!

Do not waste your time with them because they will not help you in case you face any real problems with them!

And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!

FastKeys
Egipto
2 meses usando la aplicación
ReConvert 💵 respondió 28 de julio de 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

29 de julio de 2024

Riya Choubey, I wish more than a 5 staroption. she has understood my request regarding discount removal at ease, and resolved it in a short time. I really appreciate her understanding and specially the way of her communication. i think she would be a pro for reconvert. Good job riya.. once again thank you your help and support. Keep going❤

GBNY
Estados Unidos
6 meses usando la aplicación
ReConvert 💵 respondió 31 de julio de 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Wow! What a glowing review for Riya - one of our newest (excellent) additions to our customer care team! Thank you!

Always here for you 🖤

Avraham | Customer Success