ReConvert Upsell 업셀 & 크로스셀 OCU

I was looking for an upsell app and I came across ReConvert and signed up after reading the reviews. I tried some options/settings but I was not making a lot of headway so I decided to chat with your Customer Care. I chatted with Shafta who was very patient. She explained how ReConvert works. She encouraged me to make a test order and try it out. It was much easier to understand after I did that. she also sent screenshots to better explain what she was telling me. A few weeks after, I came back a second time to ask some questions and she helped out again. I was initially just going to try ReConvert for a week but I think I will retain the app mostly thanks to Shafta. I hope your other Customer Care people are like Shafta, would really make a world of difference in the user's experience. I give her 5 *****

Shafta (support) was very helpful in advising me on improving my conversions through app configuration. And helping me understand my plan. I am staying a happy customer.

I like the app very much and it really helps me to increase my sales! I needed some support for setting up the app as well as doing some customization. The team helped me really fast and Saumya did a great job

I was given such grief help and response so fast and I wasn't even asking for the help I was trying to figure something out and all of a sudden a little box popped up in the corner and the lady helped me so well I am very happy thank you very very much

This is a fantastic app, and the support staff is exceptional. My latest interaction was with Shafta, but based on my experience, they are all great.

Alex is a wizard. He knows everything about the app. Amazing support. Highly recommend. Give this guy a raise ASAP.

shafta helped me set up the application really thank you she didn't count her time, now everything works thank you for your assistance

Ash is doing a great job with walking me through the steps i need to do for my thank you survey and other needs. He has been attentive and available when needed as well, which i appreciate with my in and outs of the chat.

have contacted support several times, and they always provide a thorough and helpful resolution.
I have also successfully upsell products using this app, so I believe it is extremely effective.

I just want to say that the customer service I received from Alex in setting up the App on my shopify store was amazing. He completed steps in 15 minutes that would have taken me days to set up. Its really a huge help as a small business owner to receive top notch assistance. One less thing I have to try and complete in my already long lists of things to do in my store. Thank you again Alex! You were wonderful and very understanding.