리뷰 (5,419)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 4월 30일

I didn't use the app just yet. It was installed today. The representative Vladimir was patient and answered all my questions. He even set up the template for me I will come back in a few days with feedback after I use the app.

La Mila Skincare
미국
앱 사용 기간 대략 2개월
답글 ReConvert 💵개 2024년 4월 18일

Thank you for your feedback! Vladimir is great!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2023년 11월 25일

Aun no la he utilizado

Vluss
스페인
앱 사용 기간 대략 2개월
답글 ReConvert 💵개 2024년 4월 18일

¡Gracias por la calificación de 4 estrellas!

Estamos encantados de que haya disfrutado de nuestra aplicación y nos encantaría saber cómo podemos convertirla en una experiencia de 5 estrellas para usted. ¡Siéntete libre de compartir tus pensamientos! care@reconvert.com y pregunta por mí, Jordan, y haré todo lo posible para intentar implementar esto por ti, ¡si podemos! 🙏😊

¡Los mejores deseos!

Jordan | Customer Care

2023년 12월 4일

j'aime bien l'apllis mais j'aimerais beaucoup plus l'explorer

RêveUnique
그리스
앱 사용 기간 대략 2개월
답글 ReConvert 💵개 2024년 4월 18일

Merci pour la note 4 étoiles !

Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! care@reconvert.com et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! 🙏😊

Meilleurs vœux!

Jordan | Customer Care

2023년 6월 22일에 편집됨

The support here is great if you get Vladimir. The other reps are not so knowledgeable. I had to discontinue usage though because there were a lot of bugs with the app and it's a bit slow to load. The only reason I am giving them 3 stars is because Vladimir was so helpful along the way, but they really need to improve certain features of the app, which according to him, they are.

PetPal Place
미국
앱 사용 기간 대략 1개월
답글 ReConvert 💵개 2023년 6월 17일

Thank you for your positive review! Great to know Vladimir served you well!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2024년 2월 2일

It doesn't work for custom products.

Disparidades
포르투갈
앱 사용 기간 대략 1개월
답글 ReConvert 💵개 2024년 4월 18일

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2023년 6월 13일에 편집됨

Anastasia on the Support chat was a BIG help! Initially it seems like a breeze to set up, but there are alot of little quirks and weird ways to turn off discounts that are not very intuitive and you have to turn things on and off in multiple places... It was a little frustrating to be honest. Also, there is definately a slow down in my store after instal. Especially on the post purchase page. The offers do not load immediately. They take a good 15-20 seconds to load up, which by that point I feel like the customer has already moved on past the thank you page ...

Elie’s Bows
캐나다
앱 사용 기간 16일
답글 ReConvert 💵개 2024년 4월 18일

Thank you for your feedback! Anastasia is great.

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2021년 9월 7일에 편집됨

The app worked to generate extra sales but caused confusion after checkout causing multiple people to select the wrong option which required refunds after they purchased. It also generated online posts discussing the trustworthiness of our website. We decided the extra sales/revenue it generated as not worth the issues and lost credibility.

Killzone Flashlights
미국
앱 사용 기간 10일
답글 ReConvert 💵개 2024년 4월 18일

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

2022년 3월 10일

The setup is quite simple and the possibilities for settings are numerous. My problem is that I can't style the app via CSS. Certain titles and fields have the wrong colours or sizes and this cannot be overridden via theme.css.liquid. Support was already overwhelmed with this (pretty basic) request.

Tembo GmbH
스위스
앱 사용 기간 3일
답글 ReConvert 💵개 2024년 4월 18일

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care