리뷰 (5,277)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 9월 26일

terrible rip off

Serendipity Australia
오스트레일리아
앱 사용 기간 대략 2개월
답글 ReConvert 💵개 2024년 9월 29일

Hi,

I'm really sorry to read your review as we were already speaking via message to resolve this for you.

Please come back to me so we can sort this for you!

Jordan
Customer Care Supervisor

2024년 7월 2일

Super helpful! Highly recommend! :)

AMBR.
오스트레일리아
앱 사용 기간 대략 1년
답글 ReConvert 💵개 2024년 7월 4일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

2024년 8월 6일

Saumya a été super réactif concernant les problèmes que j'ai rencontré ! Je la remercie pour son aide précieuse

PANORA
프랑스
앱 사용 기간 대략 1개월
답글 ReConvert 💵개 2024년 8월 8일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Saumya was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

2024년 9월 22일

Das Support Team ist wirklich sehr gut. immer verfügbar und bisher auch schnell in der Lösungsfindung bzw. in der Informationsbereitstellung.

hajrshop.eu
오스트리아
앱 사용 기간 5개월
답글 ReConvert 💵개 2024년 9월 29일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

We pride ourselves on outstanding customer care.

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

2024년 10월 22일

Goede snelle persoonlijke service!

Levany
네덜란드
앱 사용 기간 21일
답글 ReConvert 💵개 2024년 10월 28일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024년 7월 11일

Riya solved my questions!! Thank you!!

Skin Research Institute
미국
앱 사용 기간 대략 2년
답글 ReConvert 💵개 2024년 7월 14일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Riya is one of our newest agents here and that makes us so happy to hear!!

Always here for you 🖤

Avraham | Customer Success

2024년 6월 7일

Saumya did an outstanding job integrating ReConvert Post purchase Upsell into my Shopify store. Her technical expertise, clear communication, and attention to detail were exceptional. She quickly resolved any issues and provided valuable insights to optimize the app's performance. Her professionalism and dedication made the entire process smooth and efficient. Highly recommend!

Khushify
인도
앱 사용 기간 5개월
답글 ReConvert 💵개 2024년 6월 9일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Saumya's building up quite the reputation within the team for helping customers proficiently! Means a lot to hear your feedback!

Always here for you 🖤

Avraham | Customer Success

2024년 9월 21일

Väldigt bra service, de förstår problemet direkt och hjälper till snabbt!

lindraont.se
스웨덴
앱 사용 기간 대략 2개월
답글 ReConvert 💵개 2024년 9월 29일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

2024년 6월 26일

the query was resolved very smoothly, that too at this hour , amazed by this, thank you , Saumya was very quick with the response and resolved this in no time

TrendKart
인도
앱 사용 기간 4개월
답글 ReConvert 💵개 2024년 7월 1일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Saumya is great! She really puts herself into everything she does for the team! We are delighted you were happy with her quick and effective responses!

Always here for you 🖤

Avraham | Customer Success

2024년 10월 16일

You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.

Gears of freedom
독일
앱 사용 기간 29분
답글 ReConvert 💵개 2024년 10월 20일

Hi,

Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.

I want to clarify that ReConvert fully supports all Shopify-supported features, including checkout upsells. However, it’s true that Shopify limits certain checkout functionalities, like using checkout upsells, to Shopify Plus merchants due to their platform restrictions, not our own.

We always strive to provide a clear experience, and we’ll definitely take your feedback into account to make sure this information is more visible. I’m sorry for any confusion this caused, and if you have any questions or need help with another feature that doesn’t require Shopify Plus, we’d be happy to assist.

I'm going to reach out privately to assist

Best regards,
Jordan
Customer Care Supervisor | ReConvert