ReConvert Upsell 업셀 & 크로스셀 OCU

ReConvert Upsell 업셀 & 크로스셀 OCU

리뷰 (5,415)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2025년 2월 5일

Customer service is very responsive, and Shafta has been incredibly knowledgeable about my concerns, providing clear and thorough explanations. I just wish that there's a way to hide/remove the code snippet that is attached to the product in the order when a conversion is made through the app.

Spidertech
캐나다
앱 사용 기간 7개월
답글 ReConvert 💵개 2025년 2월 19일

Hey!

Thank you for your 4* review and I'm pleased you are happy!

Please contact care@reconvert.com and let us know how we can get your review to 5*!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024년 10월 25일

This app was reviewed by a few people, gtrying it out and had some issues setting up again which shafta helped with me again quickly. Appreciated

a1-z1
캐나다
앱 사용 기간 3개월
답글 ReConvert 💵개 2024년 10월 28일

Hey!

Thank you for your 4* review and I'm pleased you are happy!

How could we improve?

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024년 9월 25일

Got support from Saumya who was very helpful and ensured me that everything worked as should. Still on my trial period of this app. Not sure what I think about the fact that it seems to be a bit buggy with flows not showing up on my preview page and warning text that apparently wasn't an issue...Would otherwise have been a 5 star with the fast and helpful support.

juceei
스웨덴
앱 사용 기간 5개월
답글 ReConvert 💵개 2024년 9월 29일

Hey!

Thank you for your 4* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

If 4 *s is good, is 5* not better? :-) How can we get this to 5* for you? We want all our customers (or as many as possible!) to have 5* experiences!

Always here for you 🖤

Jordan | Customer Care

2024년 11월 25일

Shafta was very helpful in getting app all set up!

Chester & Co.
미국
앱 사용 기간 1일
답글 ReConvert 💵개 2024년 12월 1일

Hey!

Thank you for your 4* review and I'm pleased you are happy!

How could we improve?

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024년 8월 1일

Im not going lie, the application is hard to navigate and it can get very confusing. But overall, the customer service is wonderful and very helpful and answers right away! The application is good for upselling items in your store and automatically does it for you and collects data for you can have a better understanding where your audience is targeting and coming from. Its a good app, just needs a better interface so it can be user friendly.

MagniPros
미국
앱 사용 기간 대략 2년
답글 ReConvert 💵개 2024년 8월 6일

Hi

Thank you for your 4* review on the app store. Glad Anastasia was able to help so much!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've emailed you, can you come back to me?

Thanks!

Jordan
Customer Care

2024년 8월 12일

Functionality is great, easy to set up discounts and offers in Thank You Page, Order Status Page, and Post Purchase popups. The system is fairly logical but it takes some getting used to how it all works. Service is instant if you need any support or have questions. Ash is very helpful. Will be keeping this app as one of our ongoing marketing tools.

ViviBlu
오스트레일리아
앱 사용 기간 대략 2개월
답글 ReConvert 💵개 2024년 8월 14일

Hey!

Thank you for your 4* review and I'm pleased you are happy! Ash is great, I'm so happy he was so helpful.

Could you let us know via live chat or care@reconvert.com how we could make this 5* for you?

Always here for you 🖤

Avraham | Customer Success

2024년 11월 12일

B=on outil

FutGrip
프랑스
앱 사용 기간 27일
답글 ReConvert 💵개 2024년 11월 14일

Hey!

Thank you for your 4* review and I'm pleased you are happy!

How could we improve?

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024년 7월 15일

I just started building the first flows in the app, and I can say there is a lot of room for improvement.

when it comes to highlights, it would be amazing customer support as Saumya is a huge help for me during onboarding to the app! She is not there just to answer on all of my questions and assist me during work, but also proactively checking on a process

Mein Shop
독일
앱 사용 기간 4개월
답글 ReConvert 💵개 2024년 7월 17일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was a huge help! She is doing great!

Always here for you 🖤

Avraham | Customer Success

2024년 7월 14일

Still figuring out the app but it's great , have just deducted 1 point because the downsell trigger is not yet live . I have to mention a guy named Alex from the support team. He was really helpful and gave instant replies and helped me understand post purchase conditions, widgets really well.

OmniMart
인도
앱 사용 기간 2개월
답글 ReConvert 💵개 2024년 7월 16일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Alex is great - I'm so happy he helped you!

Always here for you 🖤

Avraham | Customer Success

2024년 8월 27일

So far so good. The customer service was quick and very helpful to get me up and running.

Krinkle Paper Co
남아프리카
앱 사용 기간 23일
답글 ReConvert 💵개 2024년 8월 29일

Hey!

Thank you for your 4* review and I'm pleased you are happy!

Glad Customer Care was able to assist!

What could we do to make this a 5* experience for you - let us know (care@reconvert.com)

Always here for you 🖤

Avraham | Customer Success