ReConvert Upsell 업셀 & 크로스셀 OCU

ReConvert Upsell 업셀 & 크로스셀 OCU

리뷰 (5,603)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2025년 3월 24일에 편집됨

I’ve been using ReConvert for about three years, and while I initially had concerns—especially after changes to the thank-you pages impacted some features—I have to say the support team really came through. After reaching out again, they were super responsive, helped me resolve the issues, and even restored key features like surveys that I thought were gone for good.

The app is back to working smoothly, and I’m already seeing value again. It's clear they’re committed to keeping the app updated and their customers happy.

Thanks to the team for turning things around—I'm sticking with ReConvert!

DESKSPACE
에스토니아
앱 사용 기간 거의 3년
답글 ReConvert 💵개 2025년 3월 23일

Hey Julius,

Sorry to hear this. Totally get the frustration if things haven’t felt worth it.

Quick note - surveys do still work on the legacy version. On the new version, they’re not live yet, but we’re working on it, along with birthdays and a few other features. They need entirely new mechanisms from the back-end for them to be supported and we're close to that being done. I've nudged our product manager too :-)

Happy to help review your setup anytime if you want to give it another shot and would be grateful if you could update this to reflect the same.

Jordan
Customer Care Supervisor
ReConvert

2025년 2월 17일

perfectly helped me understand difference between 1 click upsell post purchase vs thank u page upsells and how they work.. team was very patient in helping me get it.. and now i setup all with their help.. cant wait to get some sales with reconvert!

enchantitude
영국
앱 사용 기간 1년 초과
답글 ReConvert 💵개 2025년 2월 19일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2025년 1월 22일에 편집됨

Great app. It has alot of functions you can customize each option. They also have really good customer service. Riya gave me great service and answered my questions. She even offered to get on a call with me and walk me through the steps to fix my funnels.
Alex was amazing too and answered all my concerns

little white dish
미국
앱 사용 기간 4년 초과
답글 ReConvert 💵개 2025년 1월 26일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2025년 2월 13일

I was looking for an upsell app and I came across ReConvert and signed up after reading the reviews. I tried some options/settings but I was not making a lot of headway so I decided to chat with your Customer Care. I chatted with Shafta who was very patient. She explained how ReConvert works. She encouraged me to make a test order and try it out. It was much easier to understand after I did that. she also sent screenshots to better explain what she was telling me. A few weeks after, I came back a second time to ask some questions and she helped out again. I was initially just going to try ReConvert for a week but I think I will retain the app mostly thanks to Shafta. I hope your other Customer Care people are like Shafta, would really make a world of difference in the user's experience. I give her 5 *****

Pets, Paws and Ideas
캐나다
앱 사용 기간 19일
답글 ReConvert 💵개 2025년 2월 19일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2025년 3월 20일

Amazing app, been using it for 4 of my stores, added it today to my new store +$400 in sales in 2 hours

SlimJaro
미국
앱 사용 기간 대략 2개월
답글 ReConvert 💵개 2025년 3월 24일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2025년 2월 27일

Hi, I was having difficulty with the recent update. I contacted support through chat and spoke with Ashley. She was fast, professional and helped me figure out the problem like MAGIC! Thank you so much for providing the help. Your product is working well for ARISE and it makes it so much easier when the support team member, and Ashley is a perfect example, is friendly and super helpful-awesome!

ARISE Life Skills and Staff Training
미국
앱 사용 기간 대략 4년
답글 ReConvert 💵개 2025년 3월 2일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024년 12월 28일

Alex from the support team was phenomenal! He was able to help us resolve the issue with non working funnel, he took patience and detailed approach with multiple testing to figure out where was the bug. he stayed for over 30min after his shift to make sure this gets resolved (a team of 3 people tried to resolve that in the past unsuccessfully - but Alex managed to do it all by himself). Very grateful and now fingers crossed I can make more sales in the last 3 days of this year :))) wish me luck!

Beflax Linen
미국
앱 사용 기간 대략 1년
답글 ReConvert 💵개 2024년 12월 30일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2025년 3월 21일

The support team is fast and helpfull. The app's features are truly useful. Being able to suggest products at the checkout page was exactly what we are looking for. I'm sure it will play a big role in increasing revenue and conversions

Sharkninja
터키
앱 사용 기간 16일
답글 ReConvert 💵개 2025년 3월 24일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2025년 4월 13일

Disappointing. Not one upsell after a month trial, AND they charged me 7.99 despite the fact that I was less than a day notifying them that I decided not to use the app after no sales.‍♂️‍♂️ Such a disappointment.

Additionally, it was annoying and difficult to install❌

Overall Verdict: ZERO upsells after 1 month when I make half a dozen a week using a different app that works well but is hella expensive.

Sadly, Can't recommend this app, the customer service or their policies. My experience was negative from day 1 to now.

Alex Fox Books
미국
앱 사용 기간 대략 1개월
답글 ReConvert 💵개 2025년 4월 20일

Hi Alex,
Really sorry to hear this was your experience. We totally understand how frustrating that charge must have felt, especially after you’d already uninstalled. I was away last week, or I’d have handled it right away.

If you're open to giving us another shot, we'd love the chance to make it right - feel free to drop us a message and we'll sort it.

Either way, thanks for trying ReConvert and for the honest feedback.

Avraham
Director of Customer Success
ReConvert

2025년 3월 31일에 편집됨

The customer support from Reconvert was incredibly helpful and efficient. They quickly identified the issue and provided clear guidance to resolve it. Their support was professional and knowledgeable, making the whole process smooth and hassle-free. I really appreciate the quick assistance—thank you!

GLASSGUARD AUSTRALIA
오스트레일리아
앱 사용 기간 대략 2년
답글 ReConvert 💵개 2025년 2월 19일

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert