Omtaler (5 431)
Raffiner
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Etter vurdering
What a pathetic experience. This is so expensive and they just charge me 101 USD for 13 days even usage in this period was almost zero. I have just uninstall the app and never going to use it. when there is no transparency. Please stay from this app.
Hi
Thank you for sharing your feedback and sorry to hear that you're frustrated. I have checked the chat logs and cannot see any interaction with our customer care team.
Our ...
That annoying thing is always there, always asking me to write a review.
您好
非常感谢您的反馈!我很抱歉给您带来了这样的困扰,我完全能理解您的感受。
我已经通过消息联系了您,希望可以进一步帮助解决您的问题,并向您展示 ReConvert 的真正价值。如果您愿意,我们可以安排一个快速的通话来讨论。我希望您能稍微会一点英语,这样我们可以一起解决问题 😊。
期待您的回复!
真诚的问候,
Avraham
客户成功总监
Check out all the other 1 star reviews. This app will overcharge and they will not take any responsibility. We migrated OLD orders from another store and were charged for it.
Their response? Its still an "order". I have proof and all no matter how they will try to acknowledge it in the replies below. if anyone wishes to learn more let me know.
Hey N,
I get where you're coming from, and I just want to clarify - we were already working on your refund request when you left this review. We were just waiting on the ...
The pricing is misleading on the shopify pricing table and we experienced only 3 orders that converted out of more than 550 orders in one month. Since the pricing is based on how many orders your store has, it ended up charging us more then we even converted.
Hey Jessica
I’m really sorry to hear that you had a frustrating experience with ReConvert - our goal is always to provide value, not frustration.
I’ve just sent you an email ...
kostenlosen plan ausgewählt und über 100 Euro bei uns abgebucht, Traurig
Hallo!
Vielen Dank für Ihr Feedback! Es tut mir leid, dass es zu Missverständnissen bei der Preisgestaltung von ReConvert gekommen ist. Ich habe Ihnen eine Nachricht gesendet ...
I recently had the chance to use this app, but my experience was far from satisfactory. One major issue I encountered is the company behind the app. Unfortunately, they seem to lack transparency and reliability in their customer engagement.
A particular area of concern is the invoices sent out to customers. I strongly advise anyone using this app to double-check the invoices you receive—they may ...
Hi Talis
Thank you for sharing your feedback. I'm truly sorry to hear about your negative experience with our app and our amazing customer care team. While we take your ...
Edited to add an update involving my interactions with Jordan specifically. First - I was told my issue would be resolved on a day that the development team didn’t work and the update I requested on that day (the day the development team didn’t work) and I was told the development team (who was not even working) looked at the variant image issue and the issue was resolved. I showed them ...
*Edit: 4 March 2025
Amanda has now uninstalled the app after repeatedly escalating beyond reason, making baseless accusations, and refusing to engage constructively with our ...
charged without our consent, app only upsold once and then wasn't live for days, will request refund of $29 USD
Hi
Thank you for sharing your feedback and bringing this to our attention.
We’re sorry to hear about your experience. Our system operates based on the subscription status ...
UPDATE: IT'S BEEN FEW MONTHS UNINSTALLING THEY ARE STILL CHARGING YOU EVERY MONTH MINIMUM OF 4.04£ totally CRAZY.
DO NOT USE THIS APP
complete scammers. they take money from your store even though their app doesn't work "Riya" especially ignored me for weeks even though I told her the app is not working on my store. they said they would fix it and 1 week later I texted again they forgot, but they ...
Update:->
Hi Kaan,
Thank you for updating your feedback - I've updated ours here too. I’m truly sorry to hear about the issues you’ve experienced with ReConvert, and I want ...
Charged me for over a year when the app was never used. They won't refund for it, for some reason, despite no usage at all.
Hi,
Thank you for your feedback, and I’m really sorry to hear about the issue you say you've experienced with charges.
I'm going to reach out privately to assist and to get ...