Omtaler (5 151)
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I have been incredibly impressed with the functionality of the application, but even more so the customer service. I originally incorrectly built a template (my fault) and reached out to ReConvert via chat for help in fixing the template. Alex stepped me through everything to do and offered a series of additional suggestions, then actually made all of the edits for me. So happy with the service, thanks again!
Thank you for your 5-star review. Our support team is always ready to help 24/7😎
Great customer service. Super helpful. I have been nothing satisfied so far with the apps performance and the support team.
Thank you for your review of our Shopify app! We're so glad to hear that you've been nothing but satisfied with the app's performance and the support team.
We put a lot of time and effort into making our app as effective and user-friendly as possible, so we're glad that you've found it to be helpful. We also put a lot of time and effort into training our customer service agents to be knowledgeable and responsive, and we're glad that you've found them to be super helpful.
We're so happy that you're happy with our app and our customer service. We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.
Sincerely,
ReConvert team
I would also like to add that we're always looking for ways to improve our app, so your feedback is valuable to us. If you have any suggestions for how we can make our app even better, please don't hesitate to reach out to us.
Thanks again for your review!
P.S. I'm glad you mentioned the word "satisfied" in your review. It's a great word to describe our app, because it's designed to help merchants achieve their e-commerce goals.
Great app with great customer support. Vladimir was super helpful and quick, he helped me with the setup
Thank you so much for 5 stars review. Our team always here to help you :)
We are happy with the app! It is very easy to set up and with guides, we are using the app for just under a year and so far we generated good few unexpected NEW orders and customers. A big plus is their Fab support team, 24/7 and very responsive. They fixed any template flow issues and conditions of how offers worked. Definitely worth having this app if you want to increase your sales!
Excellent thank-you page customization! Also amazing service by the staff, any issues you have they will be in contact with you and resolve them quickly. Highly recommend this app for anyone looking to add additional customization beyond what shopify allows. :)
Thank you so much for this awesome review!
I think i have to set it up properly, I also think it's quite expensive as it's charging per number of orders. and I only set it up for a few collections not all products
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Bonne application simple et intuitive. J ai rencontré un petit souci le support a été très réactif et à résolu mon problème très rapidement.
Merci pour votre avis incroyable🙏 Notre équipe d'assistance est toujours prête à vous aider et vous souhaite de nombreuses ventes😎
It is a really interesting app, allowing you to meddle with the thank you page and add recommendations, pop ups and smart triggers to show different offers to different people. All in all it is better to have it than not to. And it doesn't cost a fortune. Furthermore, customer help has always been stellar. Vladimir and the rest of the crew have always stepped in swiftly to help me out with everything. :)
Thank you so much for the review. Our team always here to help you. We are improving the app. so you will see some new features soon😎
Amazing app.
Looking forward to get the best out of it.
The videos are really well done and easy to start using it.
Thank you so much for your review! We're glad the training videos worked well for you =)
This isn't our first experience using ReConvert, but our first time working with support agent Halyna. She went above and beyond to help us really polish the post-purchase experience as well as assist us in optimizing our sales. We have used other post-purchase apps before, but ReConvert's layout and support staff and just over-all performance just blow everyone out of the water. They now have an OCU type offering integrated inside as well which we will be eager to test soon. Halyna is a super-star and was a great help. Keep up the great work team!
Thank you for your great review and feedback🙏 Our support team is always ready to help you 24/7😎