Omtaler (5 431)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
27. august 2023

Another Lousy app...Suddenly charged me without notification.

i just installed it but have not used it. It also charges me .. this is 3rd time happening..really lousy apps

Sleepain
Singapore
Over 1 år bruker appen
ReConvert 💵 svarte 29. august 2023

Hi there,

This billing was indeed an issue on our side and you were refunded immediately with compensation, so it seems like this issue has been solved.

I wish you would ...

29. september 2023

Not shopify plus,the use of functionality is very restricted,whether or not the orders traded through this app are charged a monthly basic service fee,compared to other apps of the same type of upsell to be a lot more expensive,do not recommend!

SHINE HAIR
Kina
Rundt 1 år bruker appen
ReConvert 💵 svarte 18. april 2024

We’re truly sorry to see your experience didn’t meet expectations 😔

We take your feedback seriously and would appreciate the chance to address your concerns.

Could you ...

31. juli 2024

Stupidly expensive app. Taking money not just on the orders created through post-purchase but based on your stores own hard earned orders is unfair. This app resulted in 2 extra small discounted orders totalling $28 but charged $80 because our store has many unrelated orders. Stay clear! Looking at a few of their 5 star reviews they seem fake. Stay clear this app is a scam

Teddys
New Zealand
Rundt 2 måneder bruker appen
ReConvert 💵 svarte 4. august 2024

Hi T

I'm sorry to hear you’re unhappy with our pricing. While it's your choice to use our app, I'd like to address your concerns directly and make things right.

I assure you ...

14. juli 2024

Don't get any post purchases now that the app has been updated. How can I get the Original version back?

Alpha Aspect
USA
3 måneder bruker appen
ReConvert 💵 svarte 16. juli 2024

Hi AA,

I'm sorry to hear about the issues you've been experiencing with the updated version of the app. We can definitely help you get the app running smoothly again and ...

8. oktober 2024

need plus plan to edit checkout!!

very bad

808TRUCK Shop
USA
14 minutter bruker appen
ReConvert 💵 svarte 10. oktober 2024

Hi 👋

I’m sorry to hear that you're disappointed about not being able to add upsells at checkout without a Shopify Plus plan.

Unfortunately, this limitation is set by Shopify, ...

28. mars 2023

It could be incredible, however it doesn't integrate with other product fulfillment apps like LuLu Direct or Printful and scapegoats taking responsibility for the issue by putting it on Shopify.

Inrstelr
USA
6 måneder bruker appen
ReConvert 💵 svarte 18. april 2024

We’re truly sorry to see your experience didn’t meet expectations 😔

We take your feedback seriously and would appreciate the chance to address your concerns.

Could you ...

Redigert 30. mai 2024

consistently puts the wrong order in your shipping program and costs you a fortune shipping wrong items. Not happy with this at all. Over time we get more complaints about the constant popups trying to upsell.

I have replied multiple times and you have not responded. Your support is horrible id you can't even receive an email and it's not my obligation to fix your app.

Toltrazuril Shop
USA
4 måneder bruker appen
ReConvert 💵 svarte 30. mai 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth ...

21. juni 2024

IMPOSIBLE USAR ESTA APP TODO COMPLICADA QUE PORQUERIIIIA

myGadgets4You
Chile
2 måneder bruker appen
ReConvert 💵 svarte 23. juni 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth ...

13. august 2022

Having many of my bundle upsells got unpaid, contacted support to get help, still not resolved after 5 days. You asking why I'm going to zipify then... Why we should pay for an app for if there is no help for a big issue in your app ?

CloudPude
Sveits
4 måneder bruker appen
ReConvert 💵 svarte 13. august 2022

Hi there,

Eric here, CEO at ReConvert

Thank you for giving us a chance, & I apologize for the inconvenience. We have a developer working full-time on your issue, but it seems ...

8. august 2024

App is not working with new Stripe update, but ReConvert does not know about it and will just keep you busy without any further help.
Constantly received wrong information and then someone else from the team would advise the complete opposite. Confusing communication, very disappointing considering you spend hours setting everything up and they are not able to tell you what the problem is after ...

LoveLash
De forente arabiske emirater
8 dager bruker appen
ReConvert 💵 svarte 11. august 2024

Hi

I'm sorry to hear that you did not get the answer you were looking for from support, and that you feel you were sent from pillar to post.

We reached out to you to help ...