Omtaler (5 278)
Raffiner
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Etter vurdering
Great customer service, Ash was very patient with me as we spent nearly 5 hours trying to configure the best way for ReConvert to accommodate our needs!
Thank you for the 4-star rating! (Ash spending 5 hours with you!! Wow! That's amazing! That said - we always go above and beyond for our customers - they tell us this time and time again!) We're super proud!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email?
Best
Avraham | Customer Success
Looks promising, haven't used it as of yet. Here's hoping for success!
Will submit another review after sales.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
How were the sales!!!? We need an update!! :-DDDD. 5*s hopefully!!?
Best wishes!
Jordan | Customer Care
Je l'utiliser pour faire un upsell de produit complémentaire. Elle est assez intuitive. Par ocntres les limitations imposées par Shopify ont posé pas mal de soucis. EN gros si c'est pas un paiement par Paypal ou carte de crédit, les funnels ne sont pas disponibles et t peux faire un upsell uniquement sur la TY page (du coup toutes les commadnes sont concernées, les tiggers ne sont pas actifs). J'ai demadné de l'aide via le chat et la personne était une vraie personne qui m'a donné les réponse strès rapidement et sans me demander de lire des tartines d'articles.... très efficace le support !
Merci pour la note 4 étoiles !
Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! care@reconvert.com et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons !
Meilleurs vœux!
Jordan | Customer Care
We use it on 1 store (US traffic) but not on our main one. Their pricing isn't based on revenue but on total orders. Unfortunately they even "charge" for unpaid orders which are a large % of orders in markets like Brazil which have an offline boleto system.
I pointed out this model doesn't make sense in markets such as Brazil but the question was ignored. Second time I asked they basically said tough luck. Short sighted.
EDIT: They reached out and we have agreed a workaround for boletos and installed on the 2nd store.
Hi there,
Thanks for the feedback!
As mentioned in our emails, we can definitely work out a pricing model that will work for your specific store :)
We do our best to keep our pricing fair. Please get back to us and we'll make sure you have an awesome customer experience.
And thank you for giving us a chance,
Eric | ReConvert CEO
perfect nothing to add except the price, to expensive for the higher plan. the free plan plan should be free until 100 orders per month
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
***ORIGINAL REVIEW***
This app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend.
My only criticism would be when there is an issue that needs resolving, they do not update you on the progress you have to ask and it can take a long time but in the end they do resolve it,
Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressedThis app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend
Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressed
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Ashley sure is fantastic and we love having him here!!
Best wishes!
Jordan | Customer Care
The app worked to generate extra sales but caused some confusion. The customer support Eric is very helpful tho.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
:) good app. :)
Hi there,
This is Konstantin, head of the ReConvert support team.
First of all, thank you for your feedback. As I see you like our app but left 4 stars review. Did you face any issues while using ReConvert? Each review is very important for our business and I hope for your response, thank you.
You can contact our support team 24/7 via live chat or email care@stilyoapps.com
Regards,
Konstantin | ReConvert
Awesome App. It was fairly easy to set up for someone that is not too tech savvy. It was very helpful to have the instructional videos attached so you could follow along.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Am just getting my head around the ReConvert system - but so far help has been on hand and very useful!!!
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care