ReConvert Post Purchase Upsell , 4 568 recenzji
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Według oceny
I had a few issues with some incorrect billing amount, but the management team promised to sort it out.
Hi V
Thanks so much - Happy to have helped. 🖤
Avraham | Customer Success Manager
Super application, simple d'utilisation avec une équipe à l'écoute et toujours disponible. Je recommande vivement.
Merci pour votre avis 5* - cela signifie tout pour nous !
Toujours là pour toi 🖤
Jordan | Customer Care
My shopify store has been inactive for two years. This company, without my permission, started charging me for their subscription when I never agreed to any fees. Avoid!!
Hi, I've emailed you, could you check it out and come back to me? 🙏
Avraham | Customer Success Manager
This App is best for reconverting conversions. Alex is best with his customer service and I am so happy he solved all my inquiries with patience. I will definitely be using this app on all my other stores.
Thank you for your 5* review - it means the world to us!
Alex sure is great!
Always here for you 🖤
Jordan | Customer Care
The app doesn't work, i showed their team proof of how it just redirects my customers to a non loading page and tried all their solutions. They've bene "working" on it for the last 4 days with no updates at all. I reached out yesterday and it turned they haven't actually done anything at all to fix the issue. Very disappointed with their app and would not recommend it considering their response now to teh issue as that it was "Global" issue affecting all of it's users. The only reason i found out it wasn't working was because i decided to test it, it seemed like it was working so if i wouldn't have done that it would just be redirecting my customers to a non existing page for who knows how long.
Hi there,
Sorry you seem to have had some issues with the app!
I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)
I've been trying to call and email you but got no answer.
I really want to solve this issue for you.
Avraham | Customer Success Manager
Overall great app and fast helpful customer service! Alex helped me out with a bunch of questions and overall definitely recommend the app if you are looking for post-purchase upsells, super straight forward and quality support! Great app! easy 5 star
Thank you for your 5* review - it means the world to us!
We want our merchants to be as successful as possible and we grow with them! That's how we have always rolled and will continue to roll 📈
Always here for you 🖤
Jordan | Customer Care
Reconvert is a game-changer for upselling—user-friendly and effective. After 2+ years, I'm impressed by the swift, top-notch support. Highly recommended!
We are delighted that you are enjoying and benefiting from ReConvert.
Here's to many more years maximizing your revenue! 🥂
Always here for you 🖤
Jordan | Customer Care
We were charged for the app that we never used or authorized. We ask for an immediate refund for the amount charged without our authorization.
Hi!
Apologies for the experience you've had with our app so far. More than happy to look into this for you - much more helpful and quicker to resolve problems by visiting our 24/7 live chat support.
I'll be happy to assist you personally, so please reach out and ask for me and I'll do my best to assist (if I'm not on during the time you reach out, I'll come back to you when I am!)
Jordan | Customer Care
EDIT:- It is impossible for the ReConvert App to charge without prior approval. I tried reaching out to solve your issue via email and phone but got no reponse.
Would you please get back to me so we can solve your issue, I promise we can solve this for you :D
Great app and awesome customer service!
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care
I loveddd this app! I don't even know why I deleted it, but I am back. Customer Service agent assisting me and gave the best service.