Recenzje (5 309)

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28 grudzień 2023

muito bom o aplciativo, o suporte me ajudou batsante

uclano
Brazylia
29 dni korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

Edytowano 4 czerwiec 2020

This app makes it super easy to show your customers a highly customizable "Thank You" page after finishing their purchase. You can add surveys, videos, related product with reviews, and offer flash discounts to incentivize them to buy more products before leaving your site.
The best part is that you can set up "triggers" to display different Thank You pages depending on products info, order info, customer details, and more.
I'd love to see more integrations with other product upsell, reviews, and email marketing apps. Nonetheless, highly recommend!

Divani Chocolatier
Stany Zjednoczone
Około 4 lata korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

Edytowano 17 marzec 2022

Originally, I used ReConvert to help with post-purchase upsells. When it worked, it worked fairly well. During our peak periods, it increase AOV 10-15%. Over time it was less effective, despite keeping the settings the same ... I cannot give reasons why things changed. Several of our users on mobile and desktop mentioned the upsells post purchase were somewhat confusing, "in your face" and/or they tried to apply the timer coupons but they didn't work. We decided to switch to Cart Upsell Drawer app in order to provide a better user experience. The configuration interfaces can be a little clunky, and hard to understand, but the results were fairly great. Ultimately, different apps can work well your store, only you can decide. I'd recommend you test ReConvert, and I'd recommend you test out other upsell apps as well to see what works. Always be testing.

Seedles
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 29 marzec 2022

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

19 kwiecień 2020

Easy to install and run. Templates, tutorials, integration look good. Haven't really worked with it much yet but seems straight forward.

Pure Vitality Limited
Nowa Zelandia
Prawie 3 lata korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

Edytowano 11 wrzesień 2019

in addition to the previous review, reconvert got back to to immediately , the poor performance was due to the fact the reconvert was looking at all my order, whether from shopify or from amazon and calculating performance and roi based on the total number of orders, the actual performance 4% conversion rate and generated about €80 and paid about $10 which is about 1000% in ROI

have tried emailing on a number of occasions to discuss the app as we we are not getting any success. just getting ignored and no rpely

the app looks good but im not getting any success with it at all

WatchandClockParts.com
Wielka Brytania
Ponad 2 lata korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 10 wrzesień 2019

First of all, thank you guys for the honest review, this is Eric the CEO, we'll do our best to improve and provide better customer service. I deeply apologize for any bad experience you had with our app.

I've gone ahead and checked all the times you reached out for help:
1. The first time was on the 6th of July, we answered within 4 minutes and had a conversation about improving your results from the app, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6-jul.png?219
2. The second time was on August 21st, we answered within 10 hours but got no answer back from you, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/aug_21.png?219
3. The third time was on September 6th and we replied within less than a minute, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6_sep.png?219

Anyway, I'll be happy to personally help you optimize your thank you page, I've sent you an email, as well as a message through messenger and gave you a call and got no answer.

Please get back to us so we can help, nothing will make us happier and it's in our best interest for you to get great results from our app.

19 styczeń 2023

Vladimir was helpful in resolving an issue! Nice app with a lot of options for adding on to increase sales!

M22
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 20 styczeń 2023

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

28 czerwiec 2020

good but not enough customizable
It still better than other application for upsell extension. Thanks

Red Pearls™
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

Edytowano 20 październik 2020

With some help from Vladimir at ReConvert, I was able to get my Thank you page to recognize my custom product options and I can't wait to see how it performs!

MemoryStitch
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating! Vladimir is great!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

30 wrzesień 2020

In general has worked very well for us. Some quirks and bugs have caused issues, but support was quick to respond and our results have been very good overall.

Storiarts
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

7 kwiecień 2019

Looks promising, haven't used it as of yet. Here's hoping for success!
Will submit another review after sales.

Genlitt
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 8 kwiecień 2019

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

How were the sales!!!? We need an update!! :-DDDD. 5*s hopefully!!?

Best wishes!

Jordan | Customer Care