Recenzje (5 272)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 96% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
23 maj 2020

This is a review for the customer service, the app has yet to prove results. We're giving it another month and hoping to see results after going through the live chat. The customer service live chat was fast response, which is a big plus. Konstantin was very quick to respond. After a bumpy start to covering our issues, he dug in and brought it back from the verge by offering support in helping to optimize the app and offering app credit. He was efficient and helpful and by the end of the chat we're hoping to see some good results come from the app. If not, at least their service deserves a review for being fast and working to help their customer real time. Just watch out for slipping into template mode early in live chat and potentially pushing people away. Good work on adapting and pulling it back.

Savvy Shoppa
Australia
5 miesięcy korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 23 maj 2020

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

19 kwiecień 2023

I like the app it has many different possibilitys. Support is very nice. A few things are missing/not available because of Shopfiy restrictions

besimple
Szwajcaria
5 miesięcy korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

We support everything Shopify supports and are always looking at ways of doing more!

Best wishes!

Jordan | Customer Care

18 sierpień 2023

App functionality is restricted by Shopify in many ways for payment methods. Support was very helpful (Lee-ann). Thanks

Luckymoose Shop
Niemcy
5 miesięcy korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

17 styczeń 2023

The employees were nice and kind. I've just started so I am looking forward to seeing how this is going to develop.

Wiser
Rumunia
5 miesięcy korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

29 lipiec 2020

Not too shabby

terramvmt
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

26 maj 2020

Amazing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Wall Factory
Francja
4 miesiące korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

Edytowano 30 grudzień 2019

The trial app has to approve a charge of $ 0, which is illegal operation, which means that you can modify the charge level and force the payment at any time in the background without feeling secure.

Ali1688Mall
Chiny
4 miesiące korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 31 grudzień 2019

Hi there!

ReConvert charges based on usage, which means when you install the app you must approve charges for the highest plan, so we can charge each month based on this month's usage.

If your usage puts you on the free plan, you might see a charge of $0, which means you were not charged.

This is completely legal and in accordance with Shopify's payment procedures.

If you have any issue with the app charges we'd be more than happy to help solve it for you, we're available at care@stilyoapps.com or at the live chat through the app- looking forward to hearing from you :)

9 maj 2021

Un support client très réactif, même le dimanche. Une application facile à utiliser et qui sera très utile. Bravo

L'Ancien Monde
Francja
4 miesiące korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 13 maj 2021

Merci pour la note 4 étoiles !

Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! care@reconvert.com et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! 🙏😊

Meilleurs vœux!

Jordan | Customer Care

14 czerwiec 2021

I'm not sure there's a better app for this.
There's still a couple features and improvements I'd like to see but it really does the job!
Customer support was really amazing and made me feel special.

Aromafuu
Wielka Brytania
4 miesiące korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 18 kwiecień 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

26 wrzesień 2019

De momento me esta gustando mucho, espero que no haya sorpresas con los pagos ni nada así, me encanta!!

Not waste time
Hiszpania
3 miesiące korzystania z aplikacji
ReConvert 💵 odpowiedział(a) 19 listopad 2019

Gracias por tu comentario Si necesita ayuda o tiene algún problema con el producto, puede contactarnos 😎