Avaliações (5.278)
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Customer service is excellent. Walked me through how to use the new version flow builder editor. Really great app for upselling and cross selling so far. Ashley and Riya really helped me out with Reconvert
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team, with Riya and Ashley there, was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Really enjoying the app so far :) i've literally spent the last few hours talking to Riya who was explaining and walking me through everything so quickly, clear and concise! Thank you!!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Riya was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Die App ist mit Vorsicht zu geniessen. Sie wurde geupdated und auf einmal waren vier Flows aktiv, die ich gar nicht wollte bzw. mit unserer Logistik abbilden kann.
Keinerlei Information, nichts. Unglaublich
Hallo D,
Danke, dass Sie uns darauf aufmerksam gemacht haben. Es tut mir wirklich leid, dass das jüngste Update für Verwirrung und Frustration gesorgt hat. Ich habe mich bereits direkt an Sie gewandt, um das Problem zu verstehen und alles wieder in Ordnung zu bringen. Ich werde auf jeden Fall mit Ihnen zusammenarbeiten, um das Problem zu lösen und sicherzustellen, dass Ihre Abläufe wie erwartet ablaufen.
Ich werde mich in Kürze mit Ihnen in Verbindung setzen, um Ihnen weitere Einzelheiten mitzuteilen, und ich freue mich sehr über Ihr Feedback.
Mit freundlichen Grüßen,
Avraham
Customer Success Director
Anastasia was extremely helpful with me getting the upgrade on my site. really appreciate her support as I try to optimize my site! I have this on my other brand which works well, so excited to get this going on my new brand as well.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Shafta was an extremely caring customer care individual who helped me manage my subscription and offered solutions to any trouble I may have been having. Go Shafta!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Shafta was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Super service client je recommande.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
HORRIBLE EXPERIENCE. We saw some extra charge on our billing statement, and reached out to understand why. The customer service was BEYOND unhelpful, simply copy-pasting their FAQ about general pricing. Was not able to confirm which plan we were on, what charge we were supposed to have on a monthly basis, and what was the extra charges applied there, except that it's "dynamic pricing". When I try to find the cancel subscription button, it was also invisible. They will charge extra for something you don't even know, and they won't do anything about it when you ask basic questions. So if you want to have extra surprises charges on your statement, and no clues as to why, please choose this app.
Hi M-P
I'm sorry to hear you’re unhappy with the charges you received.
I am particularly sorry to hear about your perception that my team were beyond unhelpful. This isn't feedback I hear very often and is something I need to drill-down on to figure out what went wrong.
I'll reach out to you personally to help resolve this matter.
Best regards
Jordan
Customer Care Supervisor
ReConvert
Alex was very helpful and even did screenshots for me to help setup my app!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Alex was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Shafta was very helpful and went through the app to make sure it was set up correctly.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Shafta was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Great service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert